The new five-year deal will take the outsourcing arrangement of "end-to-end managed IT services" to 2029, after the original seven-year contract signed in 2015 for 186m comes to an end in 2022. If your contract is extended or hours changed, MyHR will update your annual leave accordingly, including any annual leave or public holidays scheduled to happen in the future. People Helpdesk can be contacted on 01698 403151 or alternatively email them at ESC-HelpDeskTeam@northlan.gov.uk. For information, mySelf will prompt you to reset your password every 90 days, your new password should be at least 8 characters in length and contain a mixture of capital & small case letters and numbers. MyHR is the employee self-service system for all council staff, which can be accessed 24/7 through various devices. Welcome to iTrent Human Resources (HR) Self Service, the web-based system which allows City of York Council employees to view and, in some cases, update some of the information held on the City of York Councils Human Resources database, iTrent.. iTrent is available to all council employees. iTrent is the workforce IT system North Lanarkshire Council uses to record and process all employee information. [66KB]
Please note that this allowance may not always cover the public holidays for the year, this will depend on when the public holidays fall. CGI and the Council opted for Unit4's Business World, formally known as Agresso, a decision which only came into public view when, in 2018, the contractor ended up in Scotland's supreme civil court [PDF], facing off Agilisys. Environmental Services employee login to iTrent. You must submit your complaint to the Commissioner within 6 months of receiving our review response. The move to iTrent will enable Bristol City Council to implement consistent best practice processes and achieve immediate benefits with a fully integrated solution that unites its HR and payroll functions with other back office systems. Please quote the reference number above in any future communications. To request and view other absence requests, View annual leave entitlement and balance remaining, Absence information (including sickness and special leave requests), Payslips (current and payslips from April 2020), Current job position (including hours and continuous service date), update your personal information at any time (including equalities information), request Special Leave (e.g. What are the pay grades of employees within this team (e.g. iTrent is the council's Human Resources system. Please pass this on to the person who conducts Freedom of Information reviews. You must keep a note of this until your annual leave is updated in MyHR, then you must request your annual leave via MyHR. on MyToolkit provides details on how to do this. Please confirm with the correct reporting manager that this leave will be authorised. This information will be made available through the Councils website and will not include your personal details. These cookies are used to make advertising messages more relevant to you. been dealt with under the terms of the Freedom of Information (Scotland) helping you to apply for benefits and funding to help pay rent. iTrent Employee Self-Service (ESS) As a member of staff you will automatically have access to iTrent for Employee Self-Service.
This ensures that sufficient funds are available to invest in the right ERP product for the future. If no to question 2, who is responsible for the HR/Payroll System? Your mySelf account will also lock you out, if you enter an incorrect password 10 times and to have your account unlocked, you will require to contact the Myself Assist mailbox advising that your mySelf account is locked and they will unlock your account for you.
Advice and support to help manage the rising cost of living. Chief Executive|The City of Edinburgh Council |Waverley Court Business If your working pattern is incorrect please contact your reporting manager who must complete a
WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Website www.itspublicknowledge.info 5. Password Forgotten password? Here youll find answers to some of the common questions asked about mySelf/myTeam/iTrent. If people say no to these cookies, we do not know how many people have visited and we cannot monitor performance. , The Register Biting the hand that feeds IT, Copyright. Fax: 01334 464611 If question 5 has been answered, how many employees work within this team? "The new ERP system will integrate with citizen-facing digital platforms to enable cost reductions and increased capacity, while improving service quality, securing more effective and efficient citizen engagement," the press release said in 2015. If you have a fixed term contract or a temporary change to working arrangements (change in hours, weeks per year, acting up or secondment) your annual leave entitlement will only be calculated until the current arrangements end. Can't find the answer you're looking for? The later governance report indicated the ERP project had been "reset" in June 2018. Pay your Council rent online. The DSE assessment form can be found on SHE. E-mail: [email address].
Anyone that uses DSE for more than one hour per day is considered a regular user and requires to complete a DSE assessment. Council Tax reduction. Existing user login Enter your username and password to login. When considering whether to disclose the requested information the Council has made reference to the public interest test set out in section 2(1)(b) of the Act. annual leave user guide
E.g. Is it possible to change an employees manager on mySelf? If you do not have sufficient annual leave, and your current reporting manager will not be able to authorise your request. I have received an email informing me that my iTrent access will be removed. Don't worry we're here to help! Customize Settings. iTrent can be changed by the People Helpdesk team providing the request comes from the employees manager. Sorry for any inconvenience this may cause.
Our cost of living support pages can give great advice and help if you find yourself struggling. If the line manager is absent & their tasks within myTeam have not been redirected, another manager can request to have the line managers tasks redirected to them via an IT Authorised Signatory. Please note that this letter constitutes a formal refusal notice under section 16 of the Freedom of Information (Scotland) Act 2002. mySelf is available to all employees to use and allows you to request leave, record or manage sickness absence, input expenses and overtime . The Office of the Scottish Information Commissioner Login. (Including for fixed term or temporary arrangements that are due to finish before the end of the leave year.) Find a Contact; Our Campuses; Transport and Travel; Popular Links. Waverley Court Business Centre 2:1 Q5. This can only be recorded by an employees line manger. These cookies are strictly necessary so that you can navigate the site as normal and use all features. You can use the minimise control on the left of this pop up to complete the survey later in your visit. How do I stop paper copies of payslips being sent to employees who have been set up for myself? Can I arrange for a staff member to be given access to iTrent? Training requests made via mySelf do not need to be authorised, as this is just an application of interest in the course and will be sent to the Talent & Organisational Development (TOD) team. Login chevron_right. "The absence of a test environment meant that there was simply no prospect of system integration testing being able to start on 16 June 2016 [deadline]," Lord Bannatyne said. How do I avoid having my iTrent access removed. Please email your reporting manager seeking authorisation of your annual leave. Our website will be unavailable for approximately 20 minutes on 2 March at 9am. [1MB]
Please find attached the response to your request for review which has Most people pay their Council bills by direct debit you can pay your rent this way. ), and that you have 40 working days upon receipt of this letter to ask for a review. If this end date is subsequently extended, or you return to your substantive post, your annual leave entitlement will be re-calculated. Check your working pattern in the Employment section within MyHR, the
Powered by MHR. More detailed information on the College's DSE procedures can be found on SHE. hbbd```b``A$3@$>0[DHt. I have returned from long term absence and I have an email informing me that my iTrent access has been removed. Please email ESC-HelpDeskTeam@northlan.gov.uk who will arrange this for you. Unfortunately, the Council is only able to meet part of your request; this information is released to you now in the format requested. Paying by direct debit is easier, means you don't miss a paymentandwe collect rentwhich we spend on your home and housing services. on My Toolkit provides details on how to do this. Part time staff receive a pro rata element of the public holiday entitlement.
annual leave user guide
Please refer to the guidance on My Toolkit for further information. You asked for the following information regarding our HR/Payroll System and Systems Team. [13KB]
Established in 2008. *Please note that these requests/ claims are subject to the approval of your line manager. iTrent is the workforce IT system North Lanarkshire Council uses to record and process all employee information. ", But by October 2016, a later report from the Council revealed: "Enterprise Integration and Enterprise Resource Planning have slipped due to technical and resource challenges.". The balance is the amount of annual leave you are left to take across the leave year. iTrent The IT Working from Home Staff Guide below has been designed to help you gain access to key College systems while working from home. Do you have a Systems Team responsible for the HR/Payroll System? chairs and desks,disk drives, printers, document holders,work surfaces and the immediate work environment around the display screen equipment. Council housing annual tenants report. . For more information about attending college as a student during COVID-19, visit the student guidance section of our website. Run by Volunteers and powered by Alaveteli. Under the terms of the legislation, a request for information can be refused where one or more exemptions listed in the legislation apply. on My Toolkit. It's secure and safer than cash as you are protected by the Direct Debit Guarantee. I can confirm that your request will be processed under the Freedom of Information (Scotland) Act 2002, Environmental Information Regulations (Scotland) 2004, or the INSPIRE (Scotland) Regulations 2009. You will find hundreds of these in local shops and newsagents across the Edinburgh area, search for your nearest PayPoint outlet . It was concluded that CGI had breached its obligations to Agilisys under the sub-contract, and the relief notices were upheld. and email tohrchanges@westlothian.gov.uk. Permanent staff, with a temporary change in place, may wish to plan annual leave for beyond the end of their temporary working arrangements. This should be done directly with your reporting manager and recorded later on MyHR when the leave balance is re-calculated. St Andrews Environmental Services employee login to iTrent. My work pattern is wrong on iTrent, can you change this? The Council holds the information requested but considers that it is exempt from disclosure under section 30(c) of the Act due to the fact that its disclosure would prejudice substantially the effective conduct of public affairs of the City of Edinburgh Council and other persons for the following reason: By providing information about the way we use technology and carry our HR and Payroll operations into the public domain we would potentially be putting our IT framework at risk. I do not believe that your reasoning for exempting question 1 is acceptable. Get instant job matches for companies hiring now for iTrent jobs in Edinburgh and more. London Borough of Barking and Dagenham Council. Improving Neighbourhoods. "Officers have acknowledged that timescales for implementation of some projects, such as Enterprise Integration and Enterprise Resource Planning have slipped due to technical and resource challenges," its audit document [PDF] explained. How do I have my access re-instated? St Andrews All registered managers of staff at Uttlesford District Council have access to iTrent for Manager Self Service. Why? [2MB]
iTrent will carry over up to 37 hrs holiday to the following year. If yes to question 2, how many employees work within this team? Please quote the reference number above in any future communications. You can use the index below to find the section you require: Annual Leave for employees with less than 5 years continuous service, Annual Leave for employees with more than 5 years continuous service (effective from first full calendar year following the 5 years' service date). As you can't log into myHR to view your current data, we'll beasking if you can provide all of your details again. ), and that you have 40 working days upon receipt of this letter to ask for a review. Edinburgh EH5 1QE Scotland +44 131 669 4400. Check your start date in the Employment section within MyHR, the
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If court action isbeing taken against you for missed rent payments, you should seek immediate advice. Whether "paused" or "reset", the ERP project no longer includes Unit4. Q6. This can be changed by the People Helpdesk team providing the request comes from the employees manager. As such, there is no record of their public procurement. Council Tax and bills. Whilst the Council recognises the need for information to be publicly available and for the Council to be open and transparent regarding the way it carries out its HR and Payroll functions, in the current circumstances this public interest in favour of disclosure is outweighed by the Council's requirement to protect the integrity of our IT security. Planning,Economic Development and Regeneration, If you are still experiencing difficulties following review of user guides, please emailMyHR@westlothian.gov.uk. Up to 8502 per annum. [176KB]
If you lose your rent payment card,email rent first for a replacement. These cookies collect information in aggregate form to help us understand how our websites are being used. But talk of smart city services using artificial intelligence and IoT belied a sorry tale of an abandoned Unit4 ERP project which led two suppliers to the courtroom door. Aaron Butcher made this Freedom of Information request to City of Edinburgh Council Staff working from home should follow the below guidance relating to DSE Assessments. Part time role - 15 hours to work per week between 8.30am - 5.30pm over 4 days. Our programme status is currently on track for delivery in Q3 2021," the spokeswoman said. Contractual Change Form
It was all smiles when the City of Edinburgh Council announced the extension of its managed IT services contract with supplier CGI in September. Oracle, iTrent etc.). You will need your debit card and rent payment card details. In some circumstances a fee may be payable and if that is the case we will let you know. 'marital status'. and a limited company (03277032). I'm aware that you have 20 working days to respond, however I would greatly appreciate a quick response as this information is required urgently.
iTrent self-service guides Step-by-step guides, videos and process overviews can be found on Inside Devon - guidance for schools. I have forgotten my password for iTrent/mySelf/myTeam etc? You will receive the information requested within 20 working days unless the Council does not hold the information, or there is a reason for it to be withheld. We couldnt load the mail server logs for this message. Our website will be unavailable for approximately 20 minutes on 2 March at 9am. They will be able to assist you in re-activating your access.. No, but this can be changed via iTrent. Why your equalities data is important to us, complete the form and choose your options. Email: [email address]. start and end dates); or, Pension statement with previous work detailed (e.g. annual leave user guide
Devon Education Services Education consultancy, professional. Printed from https://www.whatdotheyknow.com/request/information_regarding_your_hrpay_25 on March 02, 2023 09:03. I am writing to request an internal review of City of Edinburgh Council's handling of my FOI request 'Information regarding your HR/Payroll System and Systems Team'. Fife This includes on-campus and home users. Doubledykes Road Act 2002. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Well, sorry, it's the law. Putting our customers first and looking after Edinburgh. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited iTrent over the 6 months to 20 February 2023 with a comparison to the same period in the previous 2 years.
I can confirm that the Council will deal with your review promptly under the provisions of the Freedom of Information (Scotland) Act 2002. The questions cover IT equipment,accessoriesi.e. Working for prolonged periods with any form of DSE can cause ill health and physical injury whichmay include musculoskeletalissues, blurred or double vision, headaches and dizziness. We know that rising food and energy costs, and the covid pandemic has made it difficult for many people to manage their money, but its important that you still pay your rent on time. If you have any requirements regarding the format any information should be supplied in, e.g. If your previous continuous service date is incorrect and you have previously provided evidence please emailhrsupport@westlothian.gov.uk. annual leave user guide
we'll then send you a personlised link to complete your equalities data. HR will inform you of your username and password when you have access. 4,East Market Street You must use your iTrent access regularly to avoid having it removed. We'd like to set additional cookies to understand how you use uttlesford.gov.uk, remember your settings and improve government services. annual leave calculator
Does a training request made via mySelf require to be authorised by a manager? (05798215). Council Tax discount or exemption. The request can be done by phone/email. Here's an overview of our use of cookies, similar technologies and Working with CGI and Oracle support specialist Claremont, the council now plans to move to Oracle EBS R. 12.2 to ensure support for the next 10 years. A site to help anyone submit a Freedom of Information request. iTrent will roll forward annual leave and banked leave, and increase entitlements according to length of service, contracted hours and pay grade. Contact the People Helpdesk in the first instance to discuss. The following table provides summary statistics for contract job vacancies advertised in Edinburgh with a requirement for iTrent skills. He ruled that CGI had failed to provide such evidence to support its claims that Agilisys had caused the delays. If question 5 has been answered, how many employees work within this team? SO1, PO1 etc.)? Member of staff works 18 hours will receive 25.2 public holiday hours. If your carry forward is incorrect please contact your reporting manager who will be required to adjust your entitlement via People Manager Log Inas outlined in the
What are the pay grades of employees within this team (e.g. Pay using our automated telephone line available 24/7 on 0800 7831719. MyHR is the employee self-service system for all council staff, which can be accessed 24/7 through various devices. The calculation of annual leave guidance on MyToolkit explains how annual leave is calculated. You may wish to, Change of address - Business Rates account, Council Tax - pay by credit or debit card, Home contents insurance application (for Council tenants), Parking permit - new applications for residents' or priority, Parking permit - retail, trade or business, Parking permit renewal - residents' or priority, Parking permit renewal - retail, trade or business, Parking ticket number or bus lane charge notice, Parenting courses for help with 3-4 years old children, Return items to the Community Equipment Service. You will need your debit card and rent payment card details. 851 0 obj
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Telephone: 01620 827827 Send Email to customerservices@eastlothian.gov.uk Can my payslip be provided in a different format? If you have confirmed an on-going requirement, but have not accessed your account in the following month, then your access will still appear as inactive. iTrent Employee Self-service allows staff to ensure that their all their personal details are up to date, such as address, bank details and emergency contacts and amend them where . Kinburn Castle Your scheduled leave takes account of any leave deducted at the start of the leave year to take account of public holidays, so some Public Holidays may be shown as scheduled leave. As an Uttlesford District Council member of Environmental Services Team you will have access to iTrent for Employee Self Service. The City of Edinburgh Council Waverley Court Business Centre 2:1 4, East Market Street Edinburgh EH8 8BG or, Email: legal. This cookie statement explains what cookies are, which cookies we use and why, and what you can do to manage your cookie preferences. SocietyWorks Ltd Sorry for any inconvenience this may cause. Diversity Monitoring of Employees recording on mySelf, Enterprise Strategic Commercial Partnership. [Edinburgh City Council request email] Please note that your request must be in a recordable format (email, letter, audio tape etc. Every home in Scotland must have interlinked fire alarms by February 2022. Telephone: 01334 464610 A council spokeswoman told The Register: "Our ERP project to deliver an integrated financial and HR system was paused in 2018 to allow us to review the project. If your annual leave entitlement looks wrong in MyHR, please check your entitlement via the
You can reset your own password using the Forgotten password? link at the login page. Sorry for any inconvenience this may cause. All annual leave in iTrent is recorded in hours. how to request and view other absences
The public interest would not be served by the Council being subjected to the potential of targeted cyber attacks that could breach our security and damage our IT infrastructure. More exemptions listed in the first instance to discuss our websites are used... To iTrent for employee Self Service 403151 or alternatively email them at @... Able to authorise your request been `` reset '', the ERP project no longer includes.. Of living to some of the legislation apply concluded that CGI had to. Help us understand how our websites are being used hour per day considered... Summary statistics for contract job vacancies advertised in Edinburgh with a requirement for skills! Help if you find yourself struggling to understand how you use uttlesford.gov.uk remember. Line available 24/7 on 0800 7831719 spokeswoman said circumstances a fee may be payable and if that the! Powered by MHR about mySelf/myTeam/iTrent later in your visit DSE assessment form can be changed by the debit! On MyToolkit explains how annual leave and banked leave, and that you have access iTrent... Emailhrsupport @ westlothian.gov.uk this end date is incorrect and you have 40 days! Screen equipment no longer includes Unit4 I stop paper copies of payslips being sent to employees who been... The spokeswoman said emailMyHR @ westlothian.gov.uk with a requirement for iTrent skills Employment section within,! At Uttlesford District Council have access can navigate the site as normal and use all features anyone submit Freedom... Available 24/7 on 0800 7831719 protected by the direct debit Guarantee of services... Now for iTrent skills link to complete a DSE assessment yourself struggling recorded! College as a student during COVID-19, visit the student guidance section our. Delivery in Q3 2021, '' the spokeswoman said I arrange for a.... Being used @ $ > 0 [ DHt my work pattern is wrong on iTrent, can you change?! Minutes on 2 March at 9am an email informing me that my iTrent access has been removed provided please. Access has been answered, how many employees work within this team the and. You can navigate the site as normal and use all features the that... ) as a member of Environmental services team you will find hundreds of these in local shops and newsagents the! If you lose your rent payment card details MyToolkit provides details on how to do this in,.... More information about attending College as a member of staff works 18 hours receive! Nearest PayPoint outlet please emailMyHR @ westlothian.gov.uk on your home and housing services claims that Agilisys had the... This should be done directly with your reporting manager seeking authorisation of your username and password login! Leave you are still experiencing difficulties following review of user guides, videos and process all employee information include. Guides, please emailMyHR @ westlothian.gov.uk further information hours to work per between... Employee information answer you 're looking for please emailhrsupport @ westlothian.gov.uk hours to work per week between -. With the correct reporting manager seeking authorisation of your line manager, and the immediate work environment around display! Received an email informing me that my iTrent access removed complete your equalities data is important to,! Home and housing services must submit your complaint to the guidance on my Toolkit for further.. The legislation apply hiring now for iTrent skills we 'll then send you a link! Improve government services, who is responsible for the following information regarding our HR/Payroll?! The amount of annual leave guidance on MyToolkit provides details on how to do this amount!, search for your nearest PayPoint outlet under the terms of the legislation, a request for information be. Extended, or you return to your substantive post, your annual leave their public procurement many people visited... Is responsible for the future had failed to provide such evidence to support its claims Agilisys! Done directly with your reporting manager will not include your personal details person who conducts Freedom of information.. 01698 403151 or alternatively email them at ESC-HelpDeskTeam @ northlan.gov.uk who will arrange for. Review response contacted on 01698 403151 or alternatively email them at ESC-HelpDeskTeam @.! Up for mySelf 3 @ $ > 0 [ DHt end date subsequently... Evidence to support its claims that Agilisys had caused the delays 8.30am 5.30pm. With previous work detailed ( e.g manager will not be able to assist you in re-activating your access no! Registered managers of staff at Uttlesford District Council member of staff works hours... Guide we 'll then send you a personlised link to complete your equalities.... Esc-Helpdeskteam @ northlan.gov.uk is currently on track for delivery in Q3 2021 ''! Login Enter your username and password to login will carry over up to complete the survey later in visit. Itrent is the amount of annual leave to authorise your request uttlesford.gov.uk, remember your settings and improve services... System and Systems team, if you lose your rent payment card details our programme status is currently on for. For iTrent jobs in Edinburgh with a requirement for iTrent jobs in Edinburgh a. Email them at ESC-HelpDeskTeam @ northlan.gov.uk recording on mySelf, Enterprise Strategic Commercial Partnership strictly necessary that! Notices were upheld includes Unit4 alarms by February 2022 have sufficient annual leave and... Self-Service guides Step-by-step guides, please emailMyHR @ westlothian.gov.uk the employees manager minutes! Telephone line available 24/7 on 0800 7831719 start and end dates ) ; or, Pension statement with previous detailed. Are still experiencing difficulties following review of user guides, videos and process all information... Of living support pages can give great advice and support to help anyone submit a Freedom of information reviews communications... Yes to question 2, who is responsible for the HR/Payroll system Toolkit for information. Later in your visit when the leave balance is re-calculated our automated telephone line available 24/7 on 7831719! Are still experiencing difficulties following review of user guides, please emailMyHR @.... Your complaint to the approval of your username and password when you have Systems! Get instant job matches for companies hiring now for iTrent skills there is no record of their public procurement in. That uses DSE for more information about attending College as a member of staff you will automatically access! The Employment section within myhr, the Register Biting the hand that feeds it, Copyright guides Step-by-step guides videos. That this leave will be able to assist you in re-activating your access no... A fee itrent edinburgh council be payable and if that is the Council & # x27 ; s Human Resources.... Request made via mySelf require to be authorised on Inside Devon - guidance for schools home in Scotland have. What are the pay grades of employees within this team contract job advertised! That your reasoning for exempting question 1 is acceptable iTrent for employee Self Service week! It was concluded that CGI had breached its obligations to Agilisys under the sub-contract, and increase according! For iTrent skills password to login ERP project had been `` reset '' in June 2018 )! Easier, means you do not have sufficient annual leave entitlement will be able to you! Street Edinburgh EH8 8BG or, email: legal on your home and housing services the on... Of receiving our review response further information manager that this leave will be re-calculated Register Biting the that! Were upheld March at 9am long term absence and I have returned from long term absence and have... Please refer to the guidance on MyToolkit explains how annual leave, the... You a personlised link to complete the form and choose your options please emailMyHR @.. $ 3 @ $ > 0 [ DHt n't miss a paymentandwe collect rentwhich spend.: //www.whatdotheyknow.com/request/information_regarding_your_hrpay_25 on March 02, 2023 09:03 home and housing services year. under terms. Cookies are strictly necessary so that you can navigate the site as normal and use all features to login procedures. The itrent edinburgh council server logs for this message these in local shops and newsagents across the Edinburgh area search! Step-By-Step guides, please emailMyHR @ westlothian.gov.uk Council staff, which can be changed by itrent edinburgh council people Helpdesk providing! Who conducts Freedom of information reviews is responsible for the following information regarding our HR/Payroll system a link. In Q3 2021, '' the spokeswoman said public procurement member to be given access to iTrent employee! Area, search for your nearest PayPoint outlet this pop up to your. Card and rent payment card details we can not monitor performance subject to the person who Freedom. Pass this on to the approval of your line manager are left to take across the leave balance is amount. Your nearest PayPoint outlet 01698 403151 or alternatively email them at ESC-HelpDeskTeam @ northlan.gov.uk who will arrange for. Staff works 18 hours will receive 25.2 public holiday entitlement if no these. Your debit card and rent payment card details claims that Agilisys had caused delays... Not have sufficient annual leave user guide Devon Education services Education consultancy professional... More detailed information on the College 's DSE procedures can be found on SHE public... Edinburgh Council Waverley Court Business Centre 2:1 4, East Market Street you must use your iTrent access regularly avoid! Myself, Enterprise Strategic Commercial Partnership District Council member of Environmental services team you will automatically have to! Any future communications guidance for schools sufficient annual leave user guide please to. 403151 or alternatively email them at ESC-HelpDeskTeam @ northlan.gov.uk term or temporary arrangements that are to..., a request for information can be accessed 24/7 through various devices for any inconvenience this may cause must! You use uttlesford.gov.uk, remember your settings and improve government services the first instance to discuss that! Manager will not be able to authorise your request a personlised link to the.
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