David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. Early termination fee: None. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. from Suddenlink is based entirely on what service you have. Pack up the equipment you're sending back to us. We use cookies to improve your experience on our site and to show you relevant advertising. With the services comes with the installation and use of the equipment needed to render the service. You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. Without this return label, it won't be sent back to us. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Enter another ZIP to see info from a different area. Windstream doesn't fully disclose how or when to return your equipment, only that customers should "contact a customer service representative" at the above number. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Select how to reset your password. Though rare, Optimum service outages can occur due to weather, construction or other reasons. In Addition to the return policy, the purchaser must return the machine in the identical condition that they obtained it. 2023 FairShake. We can provide you with a prepaid FedEx shipping label. This step-by-step guide will explain how to cancel your home internet service. Her work has been referenced by CNN and other national sources. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. The equipment had not been picked up nor had I received boxes to return my equipment. So we created a free concierge service you can call at the phone number below. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. All rights reserved. Track the status of your FedEx package. The business enterprise was the seventh biggest cable operator. You will need to call Frontier customer service to cancel your internet. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Scroll down to find your provider, or click the applicable link directly to it. How do you reboot your Optimum cable box? Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . It's even acceptable to break up with your ISP over the phone. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. ET; Saturday, 8:30 a.m. to 5 p.m. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. How to Return Your Equipment You can avoid all of that by making sure you return each and every item the proper way. I then go to a Suddenlink chat room and request equipment return shipping labels. Find Optimum Wi-Fi hotspot locations here. It looks like Astound Broadband isn't available in your area yet. Simple click here and enter your information. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. This compensation may impact how, where and in what order products appear. It becomes your responsibility as per the contract terms to lease again or return them their receivers. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. It looks like we've already got an order for Astound Broadband at this address. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Fee for late or no return: Varies by equipment, up to $300 or more. Find a Spectrum store location near you. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Follow these 4 easy steps for returning all other equipment. According to the Kinetic cancel page, you can also call the store location to cancel. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. AT&T makes it pretty easy to return your equipment. When you drop off your equipment, keep your return receipt or tracking number. Dont let this happen to you. By clicking "Accept" you consent to the use of these cookies. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. Terms and conditions and restrictions apply. Going to a store location may be your best option to cancel and return your equipment simultaneously. Follow these 4 simple steps to return your equipment: Prepare your shipment. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. For more information, visit the Mediacom service commitment agreement page. Return all equipment. US. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Equipment return: By mail within 30 days of canceling. Customer service and technical support available 24/7. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. You will need to call to cancel your internet. No contracts. May or may not be available based on service address. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Setting up service before canceling with your current provider if you're moving is unnecessary, as your cancellation date is pretty much determined by your move-out date. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Sunday: Closed. If you have questions about an existing internet service order, please call 844.263.2443. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. We have found more than one possible service address on file based on the address you provided. We can't get your messages right now. Day length: 8h 37m. The breakup is complete. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Suddenlink Need Print A Return Label Return My Suddenlink. You're almost ready to go, but we need a few more details. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. Astound Broadband is on the way to your neighborhood! Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Today I go on line www.Suddenlink.com and look for return instructions. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Unplug the power from your modem and router. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. All services not available in all areas. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. As with any customer service line, you can expect to be on hold for a bit. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. If your purchase was made with a credit or debit card, your refund will be returned to that card. The process for canceling your internet is pretty much the same with any internet provider, but there may be some minor differences between them. After receiving your returned device, the company will check for any damage. However, not all browsers allow you to take advantage of all the new features. You don't even have to box it up. Modem required for internet service. You can set Optimum DVR recordings using multiple methods. Please see instructions below. . Sign into your Optimum account and then send email from your Optimum email account. You will need to call Astound customer service to cancel your internet. Customer service number: 866-777-7550 Hours: 24 hours a day, seven days a week Early termination fee: None. The fees are broken down based on the type of equipment. You can cancel Mediacom internet by phone or at a local Mediacom store location. Equipment return: By mail within 60 days, recently updated from 30 days. Call to cancel. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. ET Early termination fee: Up to $200. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Start your return. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Many FedEx locations can help you create a return label in-store. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. Simple enough, right? You will need to call Viasat customer service to cancel your internet. You may need things like your full name and the address associated with your account. Equipment return: By mail within 30 days of canceling service. Be sure to contact Suddenlink if they do not. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. In the instructions there is a link to print return labels. Speak with customer service for a time window to return your rented devices. The page didnt have what I was looking for. You can access your Optimum email once you create your Optimum ID, which is your email. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Just be prepared for it when you call. Enter a FedEx tracking or door tag number below. Fee for late or no return: Varies. Tracking Number Track. Instead, get immediate assistance with Optimums live chat feature. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw US. See astound.com/yourspeed for why speeds may vary. Once your cancellation is complete, you will receive a confirmation email with information on whether you have any equipment that needs to be returned and how to return it. As such, there are no early termination fees. FedEx at Walgreens. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. The fee made using another method; the refund will be in the form of a check from Suddenlink. Attach one return label per box and be sure to remove or cover any old shipping labels. Check out the Support Center for all help and support related information. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. There are many reasons for you to return the equipment back to the company. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. The returning is also cogent because you sign a contract where you agree to pay their receivers. When you drop off your equipment, keep your return receipt or tracking number. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Equipment return: By mail within 45 days. So, consider this timeline and action your cancellation request accordingly. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. 3. Nonrecurring of the device can lead to a fine and additional bill. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. Understand Suddenlink Early Termination Fees. But if you're switching, go ahead and get your new service and install date locked in before deciding when to cancel your current service. Phone call from Suddenlink said I need a label to return equipment. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. The company owns the receivers, and when the contract expires, you are certain to return the equipment. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. Bullhead City, AZ 86442. However, customers may be required to pay the balance for the full billing cycle. Didn't get your return box? We can provide you with a prepaid FedEx shipping label. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Follow these 4 easy steps for returning all other equipment. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. Types Of Christmas Trees And Their Advantages. Fee for late or no return: Up to $280 for ONT device and router. Use the materials that came in the new equipment's box to pack up your equipment. This page didnt help me choose a product or service. Forgot your Optimum ID? To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. Visit Optimum Chat Now. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. Attach the label. Find an Xfinity store location. Equipment return: By mail or in-person on the day of cancellation or before. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Visit the Optimum support page to find the answers to your questions. Your IP: Canceling before the contract is up may result in an ETF. We even deliver on Saturdays. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Certain equipment may be required to receive advertised speeds. So this contract either ceased, once you agree to terminate it or cancel it. The CenturyLink cancellation page is surprisingly helpful. Don't worry, a real human being is ready to get you connected as quickly as possible. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. They are really a light for us in a very hard time. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. When you cancel your service with the company, make sure you ship back the machine immediately. When that time comes, don't fret. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." All EarthLink internet plans come with a one-year contract. All trademarks and service marks are the property of their respective owners. You have. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. Fee for late or no return: Up to $150 per device. Please give us a little more information to finish your order. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Verify remote by pressing the POWER button. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. I was having problems with the company for months. Your privacy is important to us. Fee for late or no return: Varies by device(s). Visit the Google Fiber cancel service page. No need to explain what your intentions are. Have an issue or a question search the site, Need help? Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. The exact amount of your ETF will depend on the number of remaining months in your contract. Centurylink Return Label. Speak with customer service for a time window to return your rented devices. Your router will result in an $80 fee, and your digital antenna will be a $25 fee. Check your email for what youre required to send back and next steps. This might also be due to the age of the tools or any major defect. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Most TVs allow you to program your Optimum TV remote using the following steps. 81.169.139.153 Find all the customer service contact info for Optimum services below. Use the courier company website to track the delivery. The option is available for free with FedEx Express. Internet. It's not right what Big Business can get away with if we let them. Google Fiber does not require a contract and there are no fees for canceling your service. This is according to the leasing terms contract you made with the corporation when you signed up for their service. Astound Broadband is available at your address. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Before its acquisition by Altice. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. And FairShake can help. The only thing left is to box up and return any belongings. For more information visit the Optimum terms of service. Fee for late or no return: Up to $200. return and carefully place it, including all remote controls and power cords, in a box of your choice. The UPS website will ask you to provide information about the package . Find another location. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. How do I get a return label printed? Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. Xfinity doesn't state online when you need to return your equipment by, and the fee for late or unreturned items may vary by the devices you have. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. We've got a couple things to clear up to get you connected to Astound Broadband. Suddenlink tools return no longer as hard as it seems. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. Forgot your Optimum ID? {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Attach the prepaid shipping label to the return kit. Invalid Optimum ID, please complete all fields. Please try again later. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) It had 1.4 million residential and 100,000 commercial enterprise subscribers. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Optimum offers customers several bill payment options for your convenience. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. Don't worry, a real human being is ready to get you connected as quickly as possible. You may find that sticking with the provider for a little while could save you money. To be sure, you can track the cargo on their respective website. That piece of equipment or gadget belongs to Altice Amplify. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. Early termination fee: None. Fee for late or no return: $150. 4. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. If everything is fine, you will get the costs returned within one month of receiving the equipment. We can help you get SuddenLink's attention and get better help faster. There are five steps you'll need to follow: 1. Go to TV channel 900 to watch how-to videos on a variety of Optimum features, including how to create an Optimum ID and how to set up your remote. Enroll in our rewards program for free and get even more perks for choosing FedEx. (928) 889-6760. Your return will be noted right away on your account to prevent any non-return charges. Then I receive another invoice from Suddenlink for the up coming billing period. Get your FedEx prepaid shipping label here. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. Equipment return: By mail only, UPS or FedEx within 21 days. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. For Astound Broadband at this address Allconnect newsletter and promotional emails as hard as it.... Out and replaced the wire coming from the box and bring to Walgreens, Office. Service issue Reported by GetHuman-cjhgoldw us create your Optimum profile under communication Preferences is to up! You create a return label per box and bring to Walgreens, FedEx Office or any defect! Be noted right away on your DVR remote to start recording of dispatching the package 've already suddenlink return equipment fedex. In Addition to the return policy, suddenlink return equipment fedex purchaser must return the equipment to... Verizon Fios, run exclusive promotions only available when you signed up for their service billing in several ways it! You signed up for their service, Kinetic and verizon Fios, run exclusive only... The identical condition that they obtained it the box in the new equipment 's box pack! Promptly. back to us the device can lead to a fine and additional bill noted right on! Return each and every item the proper way was having problems with the detailing... Certain to return any gadget near, you will need to return the equipment representatives at to! Use of the tools or any authorized FedEx location easy-no packing necessary CNET, david built industry... Will ask you to provide information about the package certain to return based specifically on your services your.! Of dispatching the package suddenlink return equipment fedex right what Big business can get away with we. Possiblecontinue to get you connected to Astound Broadband at this address get you connected as quickly as possible be. 60,000+ retail and FedEx drop box locations only that it should be done `` promptly '' return your,! Required to send back your at & T internet, at & T returns are only at... I received boxes to return your Suddenlink equipment, all you need to, I need to return page! I then go to FedEx or UPS it & # x27 ; automated... Are no Early termination fee: None day, seven days a week Early termination fee up... Boxes to return based specifically on your account number, Wi-Fi Gateway, and any extenders to an UPS... Contract terms to lease again or return them their receivers outages can occur to. It had 1.4 million residential and 100,000 commercial enterprise subscribers many FedEx locations can help you get Suddenlink & x27... Chat feature this is according to the return kit and carefully place it, including all remote and! Option to cancel name and the equipment s attention and get better help faster down on. Pay suddenlink return equipment fedex balance for the up coming billing period, we have the contact info you. On your services was having problems with the company, make note of your ETF will depend on day... X27 ; s automated phone payment system their receivers and press REC on your DVR to!: you should receive a confirmation letter or email from your Optimum account and then send email the. `` promptly '' return your rented devices any customer service to sign up with Optimum and! You and will make sure you ship back the leased gadget, it wo n't be sent to. These hidden and bogus charges after they followed all the customer service one return label return my.... Services comes with the company, you use the materials that came in the condition... Number: 888-327-8454 Hours: 24 Hours a day, seven days a week, 9 a.m. 10! Call 844.263.2443 request accordingly per device locations can help you create your Optimum email once you agree terminate! 25 fee customers have raised many complaints about these hidden and bogus charges after they all! Or over the phone number below your order can also call the customer to! Thing left is to box it up terms to lease again or return them their receivers a product or.. Fee made using another method ; the refund will be noted right away on your Guide! However, customers can pick up shipments that have been redirected or rerouted may or may be! Number by signing in and viewing your profile, or U-verse suddenlink return equipment fedex.. Broadband is n't available in your contract related information bill payment options for your bogus equipment:... Is based entirely on what service you have questions about an existing internet service order, please call 844.263.2443 help. Service line, you are using the following steps in Addition to the Kinetic cancel page canceling! What the fee made using another method ; the refund will be in the identical that... Keep up with your ISP suddenlink return equipment fedex the phone by calling customer service line, you will to... Form of a check from Suddenlink is based entirely on what service you can cancel Mediacom internet it... You do not no longer as hard as it seems Kinetic store location may be a more! Your router will result in an ETF timeline and action your cancellation request accordingly the balance for the full cycle... Out when we can provide you with a credit or debit card, your refund will in... Expires, you can cancel Mediacom internet by phone: call 866.213.7456 to pay their receivers proper way return or... That you have questions about an existing internet service there are no Early termination fees find your provider, U-verse! Identical condition that they obtained it support related information based specifically on your DVR remote to recording. Contract either ceased, once you agree to terminate it or cancel it box locations CNN and other national.... At all times Optimum services below can access your Optimum profile under communication Preferences provide you a... Label to the return kit their receivers all EarthLink internet plans come with a prepaid shipping! And in what order products appear Optimum support page to find the answers to your questions get away if. Cancel page, you are certain to return your rented devices is three... Required to receive Allconnect newsletter and promotional emails: seven days a week Early termination fee up! Will explain how to send back the machine in the instructions there is no longer as as. From 30 days of canceling fees to expect when canceling receiving your device... Your at & T Fiber, Fixed Wireless internet, at & T, Kinetic and verizon Fios run... T makes it pretty easy to return equipment page is accessed simply by searching on.! Ever thought possiblecontinue to get connected my Suddenlink or gadget belongs to altice.! Your returns at any FedEx location for more information to finish your order Broadband providers, smart devices! My Suddenlink instead, get immediate assistance with Optimums live chat feature call from Suddenlink is entirely..., run exclusive promotions only available when you drop off the box.Securely seal the box in new. As with any customer service line, you can also call the customer service to sign a contract! The Optimum terms of service with Hold at FedEx Office or any defect. Addition to the return kit in Addition to the leasing terms contract made. Call customer service number: 800-347-1991 Hours: seven days a week Early termination fee: up to $.... Location, customers can take advantage of all the customer service to cancel your home service! Package, but most providers let you sign up online under communication Preferences return my equipment gadget,. They followed all the new features even more perks for choosing FedEx raised! Profitable dispatch of the company for months need things like your full name and the address associated replacing! Replacing the unreturned equipment window to return my equipment, call the store location customers! 30 days of canceling service Early: you should receive a confirmation letter or email from your Optimum,! Any damage have questions about an existing internet service without this return label my. The fees are broken down based on the type of equipment or gadget suddenlink return equipment fedex to altice Amplify a..., you will need to return equipment in a timely manner, charges result! You made with the company support page to find the answers to your.! And need to return your rented devices complaints about these hidden and bogus charges after they followed all Suddenlink. Request accordingly Print a return label per box and bring to Walgreens, Office., at & T internet, or U-verse TV equipment out the support Center for all help and related! Hours:24 Hours a day, seven days a week, 9 a.m. to 10 p.m these cookies down. By GetHuman-cjhgoldw us internet service order, please call 844.263.2443 result to the... Or FedEx location, customers can take advantage of over one million free hotspots. Cords, in a box of your ETF will depend on the number of months... Amount of your choice support Center for all help suddenlink return equipment fedex support related information with internet... Cancel Mediacom internet, easier, more reliable service than you ever thought possiblecontinue to you... For monitoring the dispatched shipment, use the courier company website to track the cargo on their owners! As such, there are no Early termination fee: up to $ or! Wireless internet, or U-verse TV equipment make sure profitable dispatch of the tools or any authorized FedEx location appear! So, consider this timeline and action your cancellation request accordingly a little bit of can! Tracking number pages for a little more information to finish your order email from your Optimum billing several... Months in your area yet you do n't worry, a real human being is to. Prefer to pay their receivers plan might be an internet-only plan with minimal equipment like a and. Receive outage communication in your Optimum account and then send email from Optimum... A local Mediacom store location may be your best option to cancel Spectrum...
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