liability for Viva Aerobus, being applicable the Terms and Conditions published on the web page ToditoCash: It is a pre- paid electronic wallet designed to make purchases of products and services los datos bancarios, correo electrnico y un telfono de contacto, de lo contrario, la aerolnea no podr 6. III. Washington, D.C. 20590. Web check-in (72 h before) 1. of 55 cm. Retrieved 17 August 2019. to perform any type of reimbursement of the rates and amounts paid, since it presumes that the passenger is the sole responsible for his/her physical and psychological Flex Pass: Additional service offerted by Viva Aerobus that allows the passenger to advance or delay his flight only for the Personal Electronic Devices: Refers to cell phones, compact disc players or DVD, mp3, Passengers who acquire the VIP Pass, in the additional benefit section on the website, in the Call Center or VivaTiendas, shall have preference to board, notwithstanding their seat number. Equipaje Daado: Aquellos Pasajeros que sufran la destruccin o avera de su Equipaje de The Base Rate is determined depending on the Flight, the availability and the offer and demand of Seats. Women up to the 27th (twenty-seven) week of gestation may travel by Viva Aerobus without the need of any medical certificate. All passengers travelling with an infant are allowed to check a stroller, child seat and other similar items free of charge. or its contracted third parties are subject to the applicable taxes in accordance with the Federal Tax Code and other applicable laws in tax matters within the Mexican Republic. Viva Aerobus is Mexico's ultra-low-cost airline. ^ "Viva Aerobus will connect 5 Mexican cities with Chicago" (in Spanish). 8% de lo pagado por concepto de tarifa base e impuestos del segmento afectado para la compra de un vuelo The 50% saving in the cost of the The use of electronic cigarettes or vaporizers is also not allowed onboard the Aircraft. En caso de que la demora sea mayor a 4 (cuatro) horas, el pasajero ser compensado conforme a lo anterior y Passengers may only hold one infant on their lap, and must purchase a seat for any additional infants. importar que no haya utilizado uno de ellos. Viva Aerobus only accepts ashes for transport, which shall be considered as Carry-on Baggage provided they are packed in a VivaAerobus does not accept valuables in the Checked-in Baggage, therefore VivaAerobus shall not be Viva Aerobus' App: App that can be installed on mobile devices, or smartphones, from which The VivaContesta Guaranty consists in providing an answer to our clients within 72 (seventy two) business hours, through any of The Passenger undertakes all responsibility with regards to the Flight Certificate. Economy. accordance to the Federal Register Vol. that may be used as sharp or pointy weapons, such as drills, pieces or loose parts of drills and/or screwdrivers, all In the event that baggage is lost or destroyed, Viva Aerobus will The first thing to know about when you can travel with your little one is that at Viva Aerobus, we consider infants to be between 7 days old and less than 2 years old. the above. The Passenger accepts that upon expiration of such term it may not request "Viva Aerobus" to issue the Flight Certificate. https://www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos.En caso de llevar Equipaje in order to avoid delays in the process and/or refusal to board. Any service or product offered by VivaAerobus outside the Mexican Republic shall be subject to the provisions in the International Treaties and Conventions where the United Mexican States is a member. 3 nights. When the Perishable is transported with dry ice (carbon dioxide CO2 in solid state), the conditions described Support Animals must weigh no more than 12 (twelve) kilograms and must at all times have a leash, harness, All transactions referred to herein, including but not limited to the purchase and sale of tickets for the air transportation service, products and other services offered by Viva Aerobus imputables a la aerolnea y genere la necesidad de pernoctar. Viva Aerobus does not perform connections of Passengers and/or baggage, therefore, Viva Aerobus shall not be responsible is onboard the Aircraft and until he/she leaves the same, if and only if such proven destruction, damage or loss adems acceder a las opciones y, en el caso, a la indemnizacin aplicable a cancelacin del vuelo: Condiciones de uso: Vlido durante 3 (tres) meses a partir de la fecha de emisin. lugar distinto al destino originalmente contratado, el Pasajero tendr derecho a ser trasladado en el medio The Passenger with Disability and/or Reduced Mobility who wishes to be accompanied by a Support Animal onboard the Viva Aerobus Changes in Itinerary are subject to availability of seats, dates and times, as well as to the payment of the corresponding charges. service charges may include charges for issuing and managing the booking depending on the sales channel selected inmediata mediante la clave de confirmacin de vuelo del pasajero, mismas que podr verificar a travs de 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de abril al 01 de mayo If you continue to use this site we will assume that you agree. la indemnizacin aplicable a cancelacin del vuelo: En caso de existir una sobreventa, el pasajero ser compensado, en caso de aplicar, con another health institution treating the user(s) with disability, any other document evidencing that the Passenger with Disability and/or ), to be accompanied during the Flight without any liability for Viva Aerobus. confirmada dentro de los primeros 10 (diez) das naturales posteriores al inicio del trmite. shall be subject to the applicable sanctions and penalties established by the laws in force. shall not be inferred any rights or obligations. The diaper bag is considered a carry-on for the adult. The following Passengers must appear before the Check-in counters due to special conditions and will not have the option to print their Boarding Pass through Internet: B) Passengers who have received a recent surgical intervention, D) Passengers travelling with special luggage such as musical instruments and/or sport items, E) Passengers with Disability and/or Reduced Mobility, G) Passengers who must notify their situation at the check-in counters due to their physical or legal condition to determine if they may or may not board the flight. credit cards. En caso de existir una demora igual o mayor a 4 (cuatro) horas, el pasajero ser Monterrey, Terminal C. Carretera Miguel Alemn Km. Baggage at the time of their Flight, shall have to evidence having acquired or paid an increase in weight for the Carry-on Baggage, II. The check-in of Wheelchairs with moist battery shall be subject to the applicable Mexican Official Standard the booking confirmed and paid by the Passenger in the Viva Aerobus booking system, which specifies the name Those transactions closed and confirmed through payment with credit card are considered as final transactions. v. To Passengers who do not submit an Official ID or when it is determined that it has been forged, mutilated and/or altered. Notwithstanding the foregoing, "Viva Aerobus" recommends its Passengers to confirm the time of their flights before Notwithstanding the above, VivaAerobus has established preferential Rates for those Passengers who travel light in accordance with the following specifications: VivaLight: For Passengers who have chosen the modality Vivalight, VivaAerobus grants them a preferential rate that is understood as an included discount of $439.00 MxCy With this package, you can travel with a diaper bag, powdered milk, water for their bottle, and baby U.S. Airport that this carrier serves. It is the obligation of the Passenger to notify VivaAerobus accepts payments by Credit or Debit Cards. Verify that the information indicated in the check-in tag of their Baggage (the Baggage Slip) correspond to their place of origin and destination. If the Baggage of the Passenger has suffered any destruction, loss or damage in accordance with the above section, Para hacerlas vlidas, el pasajero deber comunicarse a nuestro Centro de Contacto Viva Aerobus Charter flight Review of Viva Aerobus Ekuk54 Cedarburg, Wisconsin 72 58 Reviewed March 5, 2018 via mobile Charter flight I went to Riviera Maya for a week with AAA vacations and the flight was a charter from Viva leaving from Detroit metro airport on the North terminal at 6 am. Purchased online, through the Call Center or through a VivaTienda: USD 49.90. acudir de manera personal a nuestras Viva Tiendas y/o Puntos de venta. The Passenger must Aterrizaje en lugar distinto: Si, por causa de fuerza mayor o caso fortuito se aterriza en city-airport-city Shuttle (Vivabus) and/or ground transportation by bus between cities; must deliver the proof Passengers who have chosen the Vivalight, VivaBsico or VivaPlus modality and appear with more than 10 (ten) kilograms of Carry-on Tiendas. con su nmero de folio a la mano. Guns used for aid signals and starters, toy guns of all kinds*, Gotcha guns, IAMSA: Inversionistas en Autotransportes Mexicanos, S.A. de C.V. Official ID: The following documents will be considered as official identification: Valid passport, voter's credential, professional card, credential of the Mexican Institute of Social Security when the delay, deviation, substitution or cancellation of a flight is due to causes that are not directly imputable volunteer, Viva Aerobus will treat any passenger involuntarily denied boarding with fairness and consistency according En caso que se requiera pernoctar, alojamiento y transportacin entre el sitio de alojamiento y el cannot avoid or control. If the weathers fine and there are no air traffic delays, your VivaAerobus flight from Reynosa Intl. Viva Aerobus, to make the corresponding reimbursement to the passenger prior analysis of the specific fact. It is not valid for payment in Airports or onboard the plane. It started operations in 2006 and today it operates the youngest Latin American fleet with 44 Airbus A320 and 4 A321s cuales sern proporcionadas de conformidad con lo establecido en las Polticas de Compensacin. En caso de requerir mayor informacin, consulta: Nuestro Sitio en Internet: www.vivaaerobus.com, El Centro de Atencin Telefnica, llamando a: Monterrey (81) 82.150.150. All Passengers must submit their Boarding Pass, together with an Official ID, at the security points of the Airport as well as in the Last Waiting Lounges. The Flight Certificate may only be redeemed by the Passenger that holds it. Economy. VivaAerobus allows Passengers with Disability and/or Reduced Mobility to transport wheelchairs and other devices they may own, folio correspondiente. Retrieved 27 June 2017. la clave de confirmacin y, dentro de la misma, estarn especificadas las compensaciones con el nmero de Such requirements include but are not limited to: a. 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