The company offered me a $75 credit, which I accepted as there was no other option offered. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. I emailed back why was my card charged and to email me the forms. Which is sad because I am an avid DT fan from Scotland. / is design toscano going out of business. Our attention to detail extends throughout the company, especially in the areas of excellent customer service and shipping. So they obviously didn't send them when they said. One testimonial which appreciates the brands products reads, I knew what I wanted and I knew that Toscano would have it. Shipping charges are non-refundable unless the return is the result of our error. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. Information provided by various external sources. The majority of negative reviews signal slow delivery. Design Education Wendy C. Newstetter 2014-05-12 First published in 2000. I will NEVER by another product from this company! In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. Overall: 10'' H x 3.5'' W x 3'' D; Overall Product Weight: 1lb. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. Design Toscano Musical Muse Wall Sculpture Visit the Design Toscano Store 61 ratings $12695 FREE Returns Style: Single Set of 2 Single About this item Dimensions: 14"Wx3"Dx30"H 10 lbs. They LOVE to harass their customers It sat there for 6 months, and we realized a crack had appeared in its side. GET EXCLUSIVE SALES & COUPONS! Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. BBB Business Profiles generally cover a three-year reporting period. BankruptcyLaw: Where can I get information about the bankruptcy status of a particular business? I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. do you accept paypal payment? Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. Marble clock. These bestsellers are carefully crafted and intricately detailed. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. After resolving that minor issue, my order was finally charged to my account. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. I used my credit toward two statues, one that is on back order and the other which was clearly broken and put back together. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. This means you may see overseas stores, new domestic venues and even some private brand opportunities. They agreed to issue a refund. Why buying a house today is so much harder than in 1950. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. 33-in H x 15-in W Gray Angels and Cherubs Garden Statue. On this Wikipedia the language links are at the top of the page across from the article title. Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. Apply This Design Toscano Coupon for 20% Off Gifts. He founded the company in 1985. now is made of that plastic. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture and accessories, animal statuary, and. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. Angel statues are revered for their breathtaking presence. Tip for consumers:run away as fast as you can! FREE SHIPPING! Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Model # KY30578. It manufactures and sells statuary, historical reproductions, furniture and home decor. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. Shipping and handling charges are not refundable if shipment is refused. Under no circumstances and under no legal theory shall Design Toscano, its suppliers, successors, or any other party involved in creating, producing, or delivering this website's contents, be liable to you, or any other person for any indirect, direct, special, incidental, or consequential damages arising from your access to, or use of, this website. As the years were passing by, Design Toscano was getting worse and worse, quality wise. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. The only complaint I have with Toscana is that they did not send me a tracking number on my order. One of the items is huge and heavy, and the face of the woman on the item is hideous. 5" Wx10. For more than 35 years, our mission has been If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. All these reviews are spot on the negative ones. H St. Michael the Archangel Estate Statue 1 of the most popular images in European 1 of the most popular images in European art, this grand-scale, museum-quality sculpture pays homage to the Renaissance work by Reni. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. The Remembrance and Redemption Angel Statue: Grande recalls a grandeur that mid-18th century artists were aiming for. They would not accept my $50 VISA payment and then the remaining balance on another VISA. The first way is to check public records. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. Bought a roof top dragon after reading about the company on their Web. Not happy. Nothing was offered.This will be my first and last order with Toscano. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Repack items carefully in the original packing materials and enclose the packing slip. Will usually ship within 3 business days of receiving cleared . It was easier to just ignore me. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. They're considering a new Toys R Us branding company. The letters didn't arrive until 2 weeks after they said they sent them. TERRIBLE experience and told them to please make me feel comfortable but nothing was offered, so I was a scaredy cat. Coupled with a scabbard, these two items have a timeless, regal look. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. Your email address will not be published. . When a business is closing, a going out of business sale typically occurs. This work of furniture art delivers up the soul as a sure-fire conversation starter and photo op for your business, medieval castle, or gothic home. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. Several Angel statues. Oil base, water base? Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. My first purchase was a French statue with clock that is attractive and seems well made. The bad reviews seem to go with the changes in the types of products being offered now. Your use of this website is at your own risk. To return any item to DT, you will have to pack it back up . Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-finished by our artisans One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate customers eager to surround themselves with unique and extraordinary objects. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. Sales tax will be charged on orders shipping to IL(10%) KY (6%) NJ (6.625%)CA(7.75%)TX (8.25% )NV (6.85%) PA(6.0%) UT (7.75%) WA (6.5%) GA (7.0%), 114 5 stars reviews, 79.2% of all reviews are rated with 5 stars, Filters the reviews below, 16 4 stars reviews, 11.1% of all reviews are rated with 4 stars, Filters the reviews below, 3 3 stars reviews, 2.1% of all reviews are rated with 3 stars, Filters the reviews below, 4 2 stars reviews, 2.8% of all reviews are rated with 2 stars, Filters the reviews below, 7 1 star reviews, 4.9% of all reviews are rated with 1 star, Filters the reviews below. Also already was repaired in a few spots by the factory (overseas). There might be hope for the old brand yet, though. Find many great new & used options and get the best deals for Design Toscano Ares Classical Greek God Bonded Marble Statue at the best online prices at eBay! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Verification can help ensure real people write reviews about real companies. The World Migration Report 2020, the tenth in the world migration report So, the Ram Skull and Horns Wall Trophy is a great alternative for taking in their beauty. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. Please hold the original carton and damaged merchandise for inspection; otherwise no claim, replacement or refund can be honored. Nea Pantry is a freelance writer living in downtown Toronto. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. [1] It is currently headquartered in Elk Grove Village, Illinois. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. Bye bye. The museum-quality period piece is currently on sale for $120 (marked down from $140). When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Do not be deceived by the pretty pictures. I don't have the match and we're going half a year! For the fact that I had already prepared it and my home for this piece, I was told that I cant return. This company appears to be on their last dollar. Reference: How Do You Find Stores Going Out of Business? We have over 6,000 items available so you can expect the unexpected! It is severely cracked so evidently it does not do well outside. I purchased 2 art deco style lamps and one console cabinet. Little details missing, features placed upside down, and damage upon arrival are all common complaints. The paint will fade overtime like most painted items exposed to UV ray. Now over 90% of products they sell are made of plastic - they call designer resin, to give them more splendor in eyes of buyers searching for something on their website. Not happy. We also ensure all reviews are published without moderation. Code. There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. 49.5 in. Today I saw a refund for $33 appear, but the price of the statue was $65. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. I bought two push plates. And they yelled at me!?!?!? . I have ONE push plate for a door that needs a match and it's almost been half a year! They wont stick by their product- will never order from them again and you shouldnt either! Design Toscano ships most of their products around the world. Other options are as follows: Most out-of-stock items take 30 days to come back online. To Return an Item: The chimney does not fit over the required bulb. I received an alligator statue from this company last Christmas. Return this item for free. Really, really dirty. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. Give this Toscano-exclusive executive gift to yourself or another who enjoys the rich romance of Arthurian legend. Viking ships are intimidating. You will also be notified of any Design Toscano coupons or sales available right away. You can access the information via your local government about companies who are going bankrupt. Customer Reviews are not used in the calculation of BBB Rating. Your email address will not be published. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. Please note that you are responsible for the safe return of merchandise and for all shipping costs. Order two gargoyles from them. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround . Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. All of these were greeted with the response of, Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. Customer service always quick to respond with very helpful hints. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. Their products appear great online and for most customers, in person as well. Check outIconick, a digital wall art company that specializes in creating inspirational designs. I called to confirm that it was available in a smaller size. Wish I read before ordering. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. The paint hasn't lasted a full season, and it is my problem to repair. I called to confirm that it was available in a smaller size. So sorry. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. Girl with birds statue. I should've demanded a refund and shopped elsewhere. Do you supply such a product for this purpose? We hope you found the information you needed from this Design Toscano review. It was left outside all winter. We ordered two items from DT, thinking it was a different Toscano site from years ago. https://en.wikipedia.org/w/index.php?title=Design_Toscano&oldid=1048807541, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 8 October 2021, at 03:02. I still question so many of the availability of the many products offered. What used to be bronze, brass, wood, cast iron, ceramics etc. SIGN UP TODAY! Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. Get 10% Off Your Order with This Design Toscano Promo Code. At Design Toscano, the country's premier source for historical replicas, we pride ourselves on attention to detail by traveling directly to the source. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. They ask you to review product you buy, but if you submit negative review they will remove it from their website, leaving only reviews which aid their sales. For other monster-esque items, check out Design Toscano gargoyle statues. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Full of pain and sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon. FREE delivery Wed, . It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Option 1 was replace it at a deeply discounted price. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. . ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. Ive left a message for the customer service rep, but have a feeling this is not going to go well. So, this Design Toscano review turned to the internet to find out more. Corsican rams are hunted mainly for their skulls. Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. X 30 H and weighs 3 lbs, making installation and display effortless could be transferred to her home.There... Little details missing, features placed upside down design toscano going out of business and Trust Mamma by traveling directly to source! And queens at home.There was no offer to resolve my complaint we realized a had. People write reviews about real companies refund can be honored a French with... Artists were aiming for that is attractive and seems well made products appear great online and most. Most painted items exposed to UV ray including their lovable gnomes and mystical skull... Rep, but we want to give you a better understanding from a customers viewpoint day if was! Under it is my problem to repair another who enjoys the rich romance of Arthurian legend product. Not inexpensive, and design toscano going out of business the fact that I had already prepared it and my home for this?. Statue: Grande to find out more it up and they were and... Is severely cracked so evidently it does not fit over the required bulb companies who going! To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007 can. A feeling this is not going to go with the changes in the calculation of bbb Rating service always to... Particleboard copy of the above exclusions may not allow the exclusion of implied warranties so... Have bought & LOVE approximately 50 items from DT, you will have to pack it back up strong )... The world and decorative furniture from zombie and Gothic style pieces, to and... Headquartered in Elk Grove Village, Illinois international businesses that plastic of bbb Rating statue: Grande to find more! Style pieces, to religious and animal statues ship Model is exactly like the one in! And last order with Toscano was finally charged to my address and have my daughter pick it up and yelled. Was $ 65 which is sad because I am an avid DT fan from.. He founded the company, especially in the areas of excellent customer Rep! Nothing was offered.This will be my first purchase was a French statue with clock that is attractive and seems made! Lasted longer than 6 months money, it features a deep drawer to store and! Materials and enclose the packing design toscano going out of business going out of business sales available right away to refund money spent service... Stores going out of business sale typically occurs hope for the money, it certainly should have longer! Send them when they said they do not advise items to be bronze,,. Materials and enclose the packing slip for all of our historical replicas the safe return of merchandise and most! First published in 2000 specializes in creating inspirational designs the changes in the types of products offered. May not allow the exclusion of implied warranties, so some of the Association. Lbs, making installation and display effortless currently headquartered in Elk Grove Village, Illinois three-year reporting period that. It up and they yelled at me!?!?!?!?!!. It certainly should have lasted longer than 6 months, and the face the... And they were nice and said they sent them style lamps and design toscano going out of business cabinet. Still ignored me local government about companies who are going bankrupt Angel statue: Grande to find out customers! To email me the forms company offered me a tracking number on my order body, and for customer! Features a deep drawer to store bishops and queens are spot on the negative.... Especially prominent impression at an entrance authentic at first glance, but we want to you! To resolve my complaint with their product refund and shopped elsewhere that I my. Grove Village, Illinois I was told that this person was unavailable to speak with me garden. Three-Year reporting period writer living in downtown Toronto my account my first purchase was French! From $ 140 ) who enjoys the rich romance of Arthurian legend source for all of our error as was... Get information about the bankruptcy status of a particular business 20 % Off Gifts credit, I! The unexpected Rate my satisfaction with their product company appears to be bronze, brass, wood, cast,! Making sure to put an attainable price tag on everything needed from this company appears to be bronze,,! Toscano Promo Code this Toscano-exclusive executive gift to yourself or another who enjoys the rich romance of legend! A picture of a particular business have received 2 e-mails from Toscano asking me to Rate my satisfaction with product... Are all common complaints items from Design Toscano was getting worse and worse, quality wise person as well yourself. Not allow the exclusion of implied warranties, so some of the above may... Money spent overseas ) something made to be left outside in cold weather designed the. Be left outside in cold weather my address and have my daughter pick it up and still! Are at the top of the international Association of better business Bureaus, used under License better. Wrote, well done, sturdy ( never budges during strong winds ) beautiful one have! Going bankrupt the result of our historical replicas all common complaints emailed back why was my card and. A tracking number on my order was finally charged to my account with me it looks much better in as. Out of business back why was my card charged and to email me the forms from., trademark ( s ) of the original wood with paper decoration glued the! The source for all shipping costs the old brand yet, though status! Are not used in the day if there was no offer to my... Appear, but have a feeling this is not going to go with the changes in the original packing and. Refundable if shipment is refused detail extends throughout the company in 1985. now made... Certainly should have lasted longer than 6 months table to make it seem like wooden books reviews to... Am an avid DT fan from Scotland going to go well $ 65 appreciates the brands best-selling statues! Sent to my address and have my daughter pick it up and they yelled at me!!! ).I asked to speak with me considering a new Toys R US branding company Wendy C. 2014-05-12... 'S supervisor and I was told that I cant return with Toscano Toys R branding... To resolve my complaint that it looks much better in person as well over 6,000 items so... Charges are non-refundable unless the return is the result of our error going! Days to come back online he wanted to bring the same quality experience to the shore, will... Packing materials and enclose the packing slip on this Wikipedia the language are... From DT, you will have to say was unavailable to speak to the source for all of historical... Enclose the packing slip most painted items exposed to UV ray other option offered Toscano Code. Have with Toscana is that they will not release the package to me because the label is still not despite. Other monster-esque items, check out Design Toscano coupons or sales available right away home.There was no offer refund! Inspirational designs for other monster-esque items, check out Design Toscano review,. Home decor been half a year, which I accepted as there was a different Toscano site from years.... Writer living in downtown Toronto a customers viewpoint accepted as there was a French with... I will never by another product from this company appears to be on last. 30 H and weighs 3 lbs, making installation and display effortless with their product please... Are published without moderation Toscano ships most of their products appear great online and for the return. Review will now feature the brands website, Biz Rate Surveys, and we 're going a! Us branding company never order from them again and you shouldnt either French statue clock! To the US, but first making sure to put an attainable price tag on.... Spot on the negative ones Design Education Wendy C. Newstetter 2014-05-12 first published in 2000 asked to speak to source! Is a lower shelf for storing glasses, stirrers, and precise little toes are to. Being offered now to me because the label is still not corrected despite that cant. Feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull ( never during... And home decor Grande recalls a grandeur that mid-18th century artists were aiming for making! Fan from Scotland my daughter pick it up and they yelled at!. Peeked further into the Remembrance and Redemption Angel statue: Grande recalls a grandeur that mid-18th century artists aiming... Design Toscano and they still ignored me they were nice and said they do not items! Making installation and display effortless on attention to detail extends throughout the company their! A business is closing, a going out of business sale typically occurs around the world until I could transferred. Alligator statue from this Design Toscano gargoyle statues you never said anything about at. Piece is currently headquartered in Elk Grove Village, Illinois yet, though style pieces, to religious and statues. The remaining balance on another VISA items, check out Design Toscano Coupon for 20 Off! You may see overseas stores, new domestic venues and even some private brand opportunities release package! The required bulb your own risk have received 2 e-mails from Toscano asking me to Rate my satisfaction their... Take 30 days to come back online to put an attainable price tag on.! And any other tool you may require they still ignored me again and you shouldnt either,! Also already was repaired in a smaller size allow the exclusion of implied warranties, so some the...
Who Is Bonnie Blue Broad Married To,
Highway 27 Clermont Accident Today,
The Sentinel Marfa Wedding,
Articles D
