Deluxemall - They have several Gucci authentication guides that I will link below. For any request of assistance (for watches please see the section below), you can refer to: . Authentic Gucci bags will have a heat stamp or label stitched on the interior, which features the brand name, the registered trademark and mentions it was "Made in Italy". One of the most influential Youtube Creators for Louis Vuitton reviews, Lala Shaw, has created this educative video explaining the whole process of authenticating with us in a beautiful way. Order delivery updates and return management. items ; More benefits available! For assistance with placing an order, please Contact Us. Please be advised that this service is currently not offered for orders placed on our website. To locate your nearest Gucci store, please visit our store locator. Eligible returns of products purchased on Gucci.com may be made by mail or in store. Once led by Tom Ford, the fashion house is currently headed by Alessandro Michele, a newer face to the fashion scene known for his . By entering your email address below, you consent to receiving our newsletter with access to our latest collections, events and initiatives. Subscribe to receive Gucci emails with the latest collection launches, news and more. At Gucci, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19). Jun 23, 2022. For lingerie products, the underwear protection, when provided, must also be intact. For items available for immediate purchase, you may select from the following shipping services. All orders are processed Monday through Friday, excluding holidays. Sustainably sourced and completely recyclable materials have been brought together to form an innovative packaging that is imbued with a vintage-inspired effect. Photo Sample Library. Refunds for online orders purchased using PayPal, Amazon Pay, Affirm and 4Gift cannot be issued in a Gucci store and must be processed and issued at the Gucci.com warehouse. Customers can submit a request to have their product authenticated, and if it is determined to be genuine, they will receive a certificate of authenticity. If your return is processed after the 30-day timeframe, you will be charged for the first loan payment which will then be refunded after the return has been submitted. Use our professional legit check services in case you're unsure about authenticity of your item! Gucci provides after sales services for products purchased from Gucci.com, Gucci stores and authorized Gucci retailers. Shipping costs will not be subject to refund. Monogramming is available for a limited selection of leather goods. Gucci Soho Chain Bags , Gucci Emily Chain Hobos , Gucci Bamboo Totes Founded in 1921, Gucci has since become synonymous with classic Italian luxury and is the consummate designer addition to any collection. Orders purchased using Affirm are subject to the loan agreement. New Jersey: GTSC, 150 Totowa Road, Doors 50-51, Wayne, NJ 07470, Phone 866-692-8244, Email: California: Robert Guenther Service, 210 Post Street #802, San Francisco, CA 94108, Phone 415.433.2874, Email: Illinois: Glezer Kraus, 6677 N. Lincoln Ave, Lincolnwood, IL 60712, Phone 847.673.8050, Email: Texas: Atelier, 5444 Westheimer STE 1550, Houston TX 77056, Phone 713.965.9209, Email: Your contact information, including your name, postal address, phone number and an email address, Drivers License or other Photo ID such as a passport. Turnaround: 24 hours for verbal, 48 hours for certificate. When applying with Affirm to purchase a product on Gucci.com, your loan will apply only for that specific purchase and may not be used for a new purchase with Gucci or another company. Gucci Controllato Card. This non-unique number will appear on many bags from the same batch - or series. Made to Order items include furniture from the Dcor collection, such as chairs, stools and paneled screens. If you would like to return your item, please refer to our returns and exchange section. This complimentary service allows you to emboss up to three initials in different color options, depending on the selected style. Simply upload images and receive a determination within 12 to 24 hours. Step 3: Examine the Stitching. The option to chat will become active during these hours once an advisor is available. Gucci did service my bamboo bag from 1999 in 2009 (however I bought it directly from their store). Gucci Client Advisors are not able to call you back, but you can use the video call feature to be re-connected. To get a closer look, please visit our Gucci Digital Environmental Profit and loss (EP&L) and read more about our EP&L on Gucci Equilibrium. What is Oura membership and is it included? Auto Generated Certificate of Authenticity / Written Statement, Mailed physical card, the size of a credit card, Includes official Style, Size, Material and Color, Exact or estimated era of items production, Get the same great service in half the time, Receive a response from our team in just minutes. Step 5. Gucci GG Canvas Belt - Accessories - GUC503003 | The RealReal At this time, Gucci.com cannot offer exchanges for returned merchandise. If you already requested a repair at one of our authorized locations or stores your repair service will be on hold, then once our stores have fully reopened to welcome our customers, we will continue the repair service. We even offer instant 1 hour turnaround! Harry Styles - Gucci photos. Your Gucci.com order details will not appear under Your Orders on your Amazon account. Will my Gucci.com order appear in my Amazon Orders? Other. Please refer to the delivery date estimate noted on the product description page and at checkout. From the 1970s to the 1980s, Gucci Brand started producing serial numbers printed in gold style. Show them the bag. When you a create a group or individual gift through the 4Gift platform, sales tax will be estimated at 12%. Please enclose the below items in your shipment. Gucci accepts the following forms of payment for online purchases: When placing an order, your billing address must match the information linked to your payment method. Currently the Amazon Pay payment option is not available in Gucci stores or outlet locations. It usually comes down to the quality of images. For Premium Watches and High Watchmaking Collections*, Gucci offers extended after sales services: - A five-year international warranty on Premium Watches collection. Once the gift recipient has confirmed the selection, the order will be finalized and no exchanges can be made. They lack the high-quality hardware and real leather that authentic Gucci bags have. Chanel 15th Million and above - 10 / $15 / 14. Pre-paid cards (such as pre-paid Visa gift cards) are accepted as a form of payment. Our Client Service Advisors are available to guide you through the process of placing a remote order and arranging for curbside pickup service. 1168813 To mitigate the environmental impact associated with the mining and extraction of virgin raw materials, the House is committed to maximizing the use of recycled precious metals for accessories hardware and jewelry by 2025. $250. After you have logged into your Amazon account, you will be able to select from the payment, billing and shipping information already stored. Gucci is seen as one of the most famous, successful, and easily recognizable fashion brands in the world. Upgrade to add documentation. boxes, APO/FPO addresses, hotels, freight forwarders or to any address outside of the United States. We are happy to facilitate exchanges for online purchases. have used an Oura product before), need to measure the size of your finger or consult a conversion chart. Through the Tag, you will learn more about your item and how it was created following traditional Italian artisanal methodsdiscover the best care techniques and get personalized after-sale assistance from our . Donation Amount. Safety measures have been put into place such as regular cleaning of the workspace, providing face masks and gloves to all employees, availability of hand sanitizer and disinfectant supplies, and store sanitation and personal hygiene protocols. Once the order is received on Gucci.com, Gucci Client Services will contact you to confirm the order and process the payment. Please enter the email address you registered with, and we will send you a link to reset your password. You can subscribe by creating and logging into your account and selecting to receive Gucci emails under Account Settings. Gucci products are crafted with the highest quality materials, design and workmanship. . Stepping up our efforts, we have also incorporated more sustainable methods and materials for packaging in our logistics. You will have 14 days to collect your order an appointment is not required, just inform a Client Advisor once you arrive and they will guide you through the process. Gucci started producing serial number tags after the 1990s; Since 2016 Gucci has started producing QR scanning facilities to check the originality of the product instantly. Once we have received the details of your repair request in our service center we will initiate the repair evaluation and a detailed repair charge estimate will be provided to you via email once the assessment has been completed. Please bring your return in its original packaging with a printed version of the digital invoice you received in your shipment confirmation email. Please allow 2-4 weeks for a repair assessment. In order to provide the most accurate data and insights, it is recommended to wear the Gucci x Oura ring 24/7 on your index finger with the sensors on the palm side of your hand. In this context, through our product care and repair services, our aim is to extend a products life so you can enjoy your item again and again. All orders are subject to our Online Return Policy. You may place a pre-order to receive this product as soon as it becomes available. Products available for immediate purchase will ship with the following delivery windows: For other availabilities, please see below: Gucci does not offer marked down merchandise online. NFC technology is only available on compatible smartphones with the NFC reader active. Guccis vision for the future is to integrate the principles of circular economy into the design and creation process. Purchases may not be shipped to P.O. If you need additional assistance please Contact Us. Gucci Authenticity Tag is a new service available exclusively on selected items from the latest collections that cannot be added or removed from products. For more information or assistance with your order, please contact Gucci Client Services. For full terms and conditions applicable to corporate gifts, please Contact Us. The locations are listed by state so you may find the location that is closest to you. Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. Amazon Pay allows you to complete your purchase by using the information stored in your Amazon account. Afraid to purchase a fake? Verify the authenticity of new & used luxury goods with our world-renowned brand experts. These items are considered final sale and cannot be returned. Dcor items, such as chairs or items with non-standard dimensions, may require special return instructions. All you have to do is send us good-quality pictures of your Gucci slides and we will get back to you with the results within 24 to 48 hours. Bag from 1999 in 2009 ( however I bought it directly from their store ) chairs, stools paneled... Can use the video call feature to be re-connected luxury goods with our world-renowned Brand experts exchange section active these. 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