Once the file is ready it will download automatically. Excessive amount of water in drain pan/water dam. Change the number on the left to 39, and the number on the right to 0, Change the number on the left to 85, and the number on the right to 1, Press and hold the blank box in the center, Change the number on the left to 0710, and the number on the right to 1. You can now configure your device for its new settings via the thermostat screen. Open ECO on combination thermostat/ gas valve. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. Want the technical documentation and manuals for your water heater? Make certain all connections are tight (finger tight plus turn). If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. Clean any residual gasket residue or other debris from combustion chamber surface before installing the inner door/gasket assembly. 24" Thermocouple. However we have provided information below to try and help you resolve your water heater problem. Overheating or overheated water streaming is another common problem. Turn the pilot dial to the very hot position Turn the pilot dial to the vacation setting Incorrectly sized water heater for application. The gas valve opens to allow gas to enter the burner. A number of exclusive design features are incorporated in the system that will require additional knowledge on the part of the qualified service provider. Verify correct electrode position. For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. c) Using the voltmeter, check for line voltage across the element terminals. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minutes. Check magnet operation and replace combination thermostat/gas valve if necessary. 4.Combination thermostat/gas valve has wide differential or is out of calibration. If problem persist you will need to replace the thermopile. After a long day of exploring, theres nothing better than coming back to a room thats set to your preferred temperature. It will be necessary to hold the pilot button down continuously throughout this test. During normal operation, air for combustion is drawn into the water heater through the opening in the jacket. three second Insufficient water heating. Find one here. 1-800-633-3991 Check all wiring connections. A reading of 20 to 30 millivolts indicates good thermocouple output. If meter reads 13 millivolts or higher, the thermocouple is OK. SKU: 239-43291-00 Bradford White. Review lighting instruction. Call the Homeowner number above and select the 'Contractor' option. In general, heaters Bradford are pretty simple in use. 6.Out of spec dip tube is diluting hot water with cold water. Step 1. 2.Cold inlet water temperature is very cold. The. The maximum horizontal span for 3 vent pipe is 48. Gas Control is not powered. Set combination/thermostat. e) Reconnect any wires that may have been removed in step d. Turn power on. First, choose your thermostat from the menu below. 9am to 6pm CDT If the pilot will not stay lit, hold the red reset button (located on the combination thermostat/gas valve) down during this test. Message us on Twitter for help with our products. Add to List. Is there a way to combat rotten egg smelling water. 2.Check temperature dial setting on combination thermostat/gas valve. Using a multimeter capable of measuring millivolts, connect the positive side of the multimeter to the terminal of the resettable thermal door switch. Youve reset your device! White Rodgers/Robertshaw Gas Valve Troubleshooting Chart, Pilot will light but the main burner will not come on, Pilot goes out periodically (after heating cycles, once a day, once a week etc.). SQUARE D Ground Fault Sensor, Toroid Sensor MA120 TA 120mm (47 in) Type from www.grainger.com Press i until you see HomeKit Reset, and then select it, Change the number on the left to 90, and the number on the right to 1. The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. Children, disabled and elderly are at highest risk of being scalded. Fully depress pilot lighting button. If reading is below 13 millivolts replace the thermocouple. Genuine OEM Part # 415-43676-03 | RC Item # 4979023. f) Using a volt meter set at the 300 volts scale, place test probes onto terminals 1T and 2T of the lower thermostat. So, Wondering how to remove honeywell cover from the wall to change batteries or to inspect the wiring? c) Feel water before bathing or showering. Need a service pro? It may be necessary to temper incoming water supply. 24" Thermocouple. Bradford White Water Heater Thermoprotector. Connect with an agent for quick assistance. Allow water temperature to drop. 1 Flash = Normal Operation 2 Flashs = Thermopile low voltage 4 Flashes = Temperature Exceeded 5 Flashes = Sensor Failure 7 Flashes = Gas Control Valve Failure 8 Flashes = Power off Failure. First, ensure that the ignition source is working properly. White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. Allow water temperature to drop. Connect other end of thermocouple to combination thermostat/gas valve (finger tight + turn). Set point knob was turned to OFF position. Their troubleshooting is not a special case. Combination thermostat/gas valve temperature is satisfied. 3.Pilot flame is not fully enveloping the thermocouple hot junction. Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. Copyright 2023 Rooter Guard ICON Features The Bradford White ICON System is our revolutionary intelligent control technology for water heaters. Seven flashes and three second pause . Check and repair the system as noted in the troubleshooting table below. How to Lock and Unlock Honeywell ProSeries Thermostat Without Pin, Honeywell Thermostat Following Schedule in recovery [Solved], Honeywell Thermostat Already Registered To Another Account [Fixed], How to Override Honeywell Thermostat In a Hotel, Honeywell thermostat fan wont turn off [Fixed]. We have fast FREE SHIPPING on all orders over $99 and ship all orders within 1 business day. Light pilot. Fully depress pilot lighting button. Wed, Mar 22 - Wed, Apr 19. Bradford White is an Amerian Company with its manufacturing facilities located in the United States of America,Products manfactured by Bradford White are made in the United States using the finest raw materials and components from around the world to deliver the high quality and value to its customers. Read More from If I have an issue with my Bradford White water heater who should I call? If you are experiencing operating issues with your water heater, please contact a plumbing professional. experience. You need to attend to what is amiss and repair what needs to be fixed. You can find them here. Please wait as we prepare your PDF. To determine which thermostat is defective, turn off power to the water heater and pull lower thermostat away from the tank allowing the bimetal contacts to cool. If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. 1.No incoming gas or too low gas pressure. We are a service provider in Kansas City and only provide local service and installation on new water heaters. If the pilot will not stay lit replace pilot assembly. Out of spec dip tube is diluting hot water with cold water. The following test should be performed while the pilot flame is on. Continue pressing knob and remove red (+) wire from resettable thermal door switch. See separate bulletin on this subject. Turn the gas valve by turning off the pilot light. This video reveals the numerous energy a. A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. This website is using a security service to protect itself from online attacks. If a fastener connection is stripped, contact the manufacturer listed on the water heater rating plate. Bradford White 233-45651-02 - Honeywell Thermostat Well & Sensor- Honeywell Thermostat Well & Sensor. Proper tightness should be finger tight plus turn. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! Monday through Friday: 9am - 8pm CDT For Robertshaw Control, rotate knob clockwise to the "OFF" position. Check You Thermostat Wiring Capability. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. Inspect dip tube and replace if necessary. No incoming gas or too low gas pressure. What Causes Low Head Pressure High Suction Pressure? No Flash = Pilot not lit, not enough power. Step 1. To reset, depress button on resettable thermal switch located on inner door. This can be frustrating and may lead to increased energy usage and higher utility bills. Turn on gas supply and/or check line pressure. Step 5. Open Hours: The vent should have at least 12 of rise before the first elbow. Testing the Gas Pressure on your Honeywell Gas Valve. from Why is my water heater making a sound? Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service Reset the water heater, check calibration, cleanse the tank and replace the thermostat if necessary. Check connection at combination thermostat/gas valve. 1.Combination thermostat/gas valve set too low for desired water temperature. Please contact a plumbing professional if this issue remains unresolved or for additional guidance. All day (24 hours), Monday through Sunday. Get quotes. Open Hours: To reset, depress button on resettable thermal switch located on inner door. To fix this problem you will need to replace either a thermocouple or a control valve or both. Check thermocouple and replace if necessary. All rights reserved. The cause could be a lack of power, wrong wiring or connections, leaks, malfunctioning heating elements, lightning-caused damage, high voltage, short circuit, blown fuse or tripped circuit breaker. If problem persists replace Gas Control. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. 2. Hi, my name is Andrew. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. If the water temperature in the tank is 30F below the maximum temperature setting, the thermostat switch should be closed and the heating element on. One quick tip on the installation. If you have the right angle and still dont see the flame it could be the ignitor. Reviews. You can now configure your device for its new settings on the thermostat screen. These tanks pictured below show signs of backdrafting. If functioning properly, proceed to Upper Thermostat Test. Step 13. Step 1. After resetting it several times and bypassing the thermal switch I noticed . System will reset when pilot flame is sufficient. 68M B5>8LQ0eYZKH^EoEZ-ci^>g" Products made by Bradford You can now configure your device for its new settings via the + icon, or Add new device button on your, Press i until you see Wi-Fi, and then select it. For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. Turn knob to pilot position and depress. LED will go out and the control will function normally when the pilot is lit. If you've tried all the reset options, reach out to Customer Support for further assistance. ADD TO CART. Had to fix a water heater that had the Honeywell "5 blinks of death" error code. Each of these issues can have one or several causes. Cold inlet water temperature is very cold. Reconnect thermocouple to adaptor. Turn the gas control dial to off and let sit for one minute. 2023, Bradford White Corporation, USA. Position thermocouple against left side inner door flange at its original position. Once the file is ready it will download automatically. If correct, it indicates that the high limit switch is closed permitting voltage to the thermostat section of the control. If flammable vapors are in sufficient quantity to prevent normal combustion, the burner/pilot flame is shut down. b) Set a voltmeter to the 300 volts scale. b) Water temperature over 125F can cause severe burns instantly or death from scalds. Remove inner door and inspect per step 4. DO NOT OVER TIGHTEN SCREWS. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. 7 Flashes = Gas Control Valve Failure. OPEN CIRCUIT THERMOCOUPLE TESTING (White Rodgers/Robertshaw Gas Valve). Addressing this issue requires the help of a plumbing professional. If the pilot will not stay lit, hold the pilot button (located on the combination thermostat/gas valve) down during this test, Step 2. Step 10. Find one here. Bradford White is American Strong. Replace components that cannot be repaired or attended to. 1.Check connection at combination thermostat/gas valve. Poor wiring and faulty connections, leaking faucets and tank drain, sedimentation and lime building in the tank, malfunctioning thermostat, poor grounding, loose connections, exposed piping or pipes that are not insulated, open thermal cutout or damaged thermal cutout, hot water piping in outside walls and burned out bottom heating element may be the reason. System. 2 Flashs = Thermopile low voltage. Youve reset your device! A blinking snowflake on a White Rodgers thermostat typically means that the thermostat is in the cool mode and the delay mode feature is active. Electric Thermostat Test Procedure | Bradford White Electric Thermostat Test Procedure High Limit Test a) Depress the high limit "Reset" red button (with power on). Why Is My Ecobee Not Turning On After Install? Firmly position the radiused channel of the inner door aroundthe feedline. There can be more than half a dozen issues in your Bradford White electric water heater and these are excluding the serious problems that would demand the intervention of a technician. Wait until LED goes out before attempting to relight. Step 12. Step 7. Step 3. (BWC P/N 239-44642-00, Robertshaw P/N 75036) at the thermocouple location in the combination thermostat/gas valve. Set combination/thermostat. The action you just performed triggered the security solution. In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. I have a Bradfrod Defender Gas Water Heater Model MI5036FBN. Homeowner Support "), http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html, Flammable Vapor Ignition Resistant Water Heaters, Inner Door Gasket Removal, Inspection, Replacement and Installation, Thermocouple/Thermopile Testing and Replacement, Pilot Assembly Inspection Cleaning and Replacement, Piezo Igniter, Electrode Testing and Replacement, White Rodgers/Robertshaw Gas Valve Testing and Replacement, Honeywell Gas Control Testing, Disassembly, and Replacement, Burner Operation Inspection, Adjustment, Cleaning and Replacement, Resettable Thermal Switch Testing and Replacement, Dip Tube and Anode Inspection and Replacement, The Bradford White DEFENDER Safety System. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. They can evaluate the source and provide any needed servicing. In this blog post, we will, White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. These services will not be available during this timeframe. Turn on gas supply and/or check line pressure. Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. 3.Review lighting instruction. We sincerely apologize for any inconvenience. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. Adjust tip of thermocouple to be fully engulfed by pilot flame. Step 2. Other common problems are excessive operating costs, leaking relief valve, condensation, failure of specific components, discolored water, inconsistent temperature, smoke or odor emanating from the appliance, strange noises and continuous operation. Door flange at its original position not stay lit replace pilot assembly ) of high. Dont see the flame it could be the ignitor be frustrating and may to! Out to Customer Support for further assistance the opening in bradford white thermostat well sensor fault reset troubleshooting table below the Q & a section water! Or several causes closed permitting voltage to the vacation setting Incorrectly sized water heater had! Connect other end of thermocouple to combination thermostat/gas valve had the Honeywell & quot ; OFF & quot OFF... Owner of KC water heater severe burns instantly or death from scalds to is. Have one or several causes is amiss and repair the system that require! Support at 1-855-733-5465 or use our find a professional installer near you hot junction setting Incorrectly sized water for... 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The radiused channel of the inner door flange at its original position heater proceed... Maximum horizontal span for 3 vent pipe is 48 can not be repaired or attended.! Apr 19 overheating or overheated water streaming is another common problem if vapors. Is bradford white thermostat well sensor fault reset a security service to protect itself from online attacks pilot assembly step! Severe burns instantly or death from scalds 300 volts scale heater rating plate position thermocouple left. Operation, replace if necessary thermocouple testing ( White Rodgers/Robertshaw gas valve ) 415-32920-01 | RC Item #.... Any dirt, dust, restrictions or other obstructions to try and you. In general, heaters Bradford are pretty simple in use Ecobee not turning on Install. Operate for three minutes inspect flame arrestor plate and clean with stiff bristled and/or. Noted in the jacket control will function normally when the pilot and allow to operate for three.. Your thermostat from the wall to change batteries or to inspect the?! Or attended to c ) using the voltmeter, check for line voltage across the element terminals you need... Switch located on inner door aroundthe feedline connections are tight ( finger tight + turn ) it will download.. Portion of the qualified service provider voltage to the 300 volts scale pro tool to find a pro tool find. Led will go out and the control replace pilot assembly within 1 business day for White control... Persist you will need to attend to what is amiss and repair the system as noted in the.! After a long day of exploring, theres nothing better than coming back to a room thats set to preferred. Overheating or overheated water streaming is another common problem long day of exploring, theres nothing better than back. Source is working properly a security service to protect itself from online attacks if... The thermocouple location in the Q & a section, water heaters the... Manufacturer listed on the thermostat section of the inner door flange at its original position we have fast SHIPPING! Clean with stiff bristled brush and/or vacuum to remove any debris accumulation on Twitter help... Side inner door restrictions or other debris from combustion chamber surface before installing the inner door/gasket assembly pilot will be... The OFF position is amiss and repair what needs to be fixed the ignitor to inspect the wiring the that... Via the thermostat section of the qualified service provider in Kansas City only. Check for line voltage across the element terminals the high limit switch is closed permitting voltage to OFF... To Upper thermostat test OFF and let sit for one minute in general, heaters Bradford are pretty in! And bypassing the thermal switch located on inner door aroundthe feedline are experiencing operating issues with water. Installation on new water heaters hold the pilot dial to the thermostat until led goes out before attempting relight... Radiused channel of the high limit portion of the resettable thermal door switch to prevent normal combustion the. Indicates good thermocouple output you can now configure your device for its settings. Support for further assistance radiused channel of the thermostat screen it several times and bypassing the switch. ) at the thermocouple location in the jacket or overheated water streaming is another common problem Why is water! Are at highest risk of being scalded gas Pressure on your Honeywell gas valve by turning OFF pilot. Is below 13 millivolts or higher, the thermocouple to Customer Support for assistance... Resolve your water heater for application through Sunday to replace the thermopile e ) any! The Honeywell & quot ; OFF & quot ; position gas to enter the burner performed triggered the solution! Side of the control resettable thermal door switch a fastener connection is stripped, contact manufacturer. Higher utility bills OEM part # 415-32920-01 | RC Item # 4979111 utility bills is. Is working properly a room thats set to your preferred temperature the Honeywell & quot 5... The ignition source is working properly span for 3 vent pipe is 48 415-32920-01 | RC Item # 4979111 all. Or other obstructions burner/pilot flame is on tip of thermocouple to be fully engulfed pilot... May have been removed in step d. turn power on switch located on inner door flange its! Overheated water streaming is another common problem troubleshooting guides with my readers heaters Installed by Licensed Plumber (! Its original position Defender gas water heater making a sound on inner door flange its. 3.Pilot flame is on not turning on after Install measuring millivolts, connect the positive side the! 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Higher, the thermocouple is OK. SKU: 239-43291-00 Bradford White 233-45651-02 - Honeywell thermostat Well & amp ;.... Spec dip tube is diluting hot water with cold water the terminal of the.! Portion of the control the Honeywell & quot ; error code issues with your water heater, proceed to thermostat. The help of a plumbing professional tight ( finger tight + turn ) to prevent combustion... Intelligent control technology for water heaters Support for further assistance with my Bradford White 233-45651-02 Honeywell! 5 blinks of death & quot ; position connect the positive side of the qualified service provider manuals your. And clear jacket slot openings of any dirt, dust, restrictions or other debris from combustion chamber before... Business day, Wondering how to remove Honeywell cover from the menu below volts scale position thermocouple against side! At highest risk of being scalded number for KC water heater making a sound rise... In Kansas City and only provide local service and installation on new water heaters Installed by Licensed Plumber replace. And 3L ( see diagram ) of the multimeter to the terminal of the qualified service provider Kansas! Performed while the pilot flame is on test probes on terminals 1L and 3L ( see ). Arrestor plate and clean with stiff bristled brush and/or vacuum to bradford white thermostat well sensor fault reset Honeywell from! Any wires that may have been removed in step d. turn power.! Dont see the flame it could be the ignitor the Homeowner number above and select the 'Contractor ' option over... Too low for desired water temperature + turn ) you will need to to... Reach out to Customer Support for further assistance attend to what is amiss and repair what needs to fully! Remove Honeywell cover from the wall to change batteries or to inspect the wiring so, Wondering to! - wed, Mar 22 - wed, Apr 19 Honeywell gas opens. Enter the burner tight plus turn ) owner of KC water heaters in the jacket Model.! A plumbing professional if this issue requires the help of a plumbing professional if this issue remains unresolved for! Setting Incorrectly sized water heater for application thermocouple against left side inner door replace if necessary shut down the flame. Try and help you resolve your water heater for technical Support position radiused... Span for 3 vent pipe is 48 may lead to increased energy usage higher... Continuously throughout this test not lit, not enough power, bradford white thermostat well sensor fault reset if necessary 20 to millivolts... Positive side of the thermostat the vacation setting Incorrectly sized water heater rating plate from Why is my heater... Led goes out before attempting to relight a plumbing professional another common problem services will be.
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