// See our complete legal Notices and Disclaimers. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. You can also try the quick links below to see results for most popular searches. Privacy Policy. I have also put in a "USB Disk" and that did work I.E I could access my files. The USB-C one when powered on, make the first, connected via HDMI, start flickering. Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". The Intel sign-in experience is changing in February to support enhanced security controls. // Your costs and results may vary. You can adjust the resolutionin the Intel Graphics Control Panel. Actually it is not strange because NUC11 still might be using LSPcon, so there is no true HDMI ports but just converted internally from DP (if I undestood correctly). ", To save your scan: click on "Next"; then "Save.". Click on "Detect" in Detect other display line. Also it seems that even with that, you don't actually get real 0-255 signal but it is like it has gone through some additional incomplete processing. I want to confirm some information about your issue. We appreciate all feedback, but cannot reply or give product support. 2- Have you tried this dual-monitor configuration using different displays or have you tested these displays on another computer or Intel NUC if possible? How long you have had yours? How are the monitors configured? There could be some kind of limitation with these specific monitors via HDMI and we understand that the issue is between the ASUS* monitors and the Intel NUC. It would be better to test with two identical monitors. I would like to know what you might find in the logs. Maybe this will help me to get gthe second monitor on a higher resolution. If nothing else can be done, just close this case. In my case only HDMI was working and now I could select 2560x1440. I have not such a cable so I can not test it but maybe youy have such a cable? I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. NY 10036. Please provide details. In your first post you've mentioned that if even only one monitor is connected to the HDMI2 port, the resolution is 1080P only. That is correct and what I said above has nothing to do with that, just my thoughts about reason for image quality problems. We run dual display and it typically is the thunderbolt port that causes issues, but not always making me think it is something related to the broader graphic functionality of the NUC. The Intel SSU defaults to the "Summary View" on the output screen following the scan. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. I did some more testing via the Intel Graphics center. Please do not enter contact information. This should lead to the problem resolution. Intel NUC products supporting HDMI* and DisplayPort* connectors. Yes i did it seems that you missed this in the original message. To be honest I will not return it if I get the change because i'm still very happy with my NUC alto I can not select the highest possible resolution on HDMI 2. Everyone's situation and environment are unique so we kindly recommend creating a new thread to isolate the case and system configuration. You may start the process from Step 6. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. B) Hardware issue, I.E one of the port is broken. The USB-C one when powered on, make the first, connected via HDMI, start flickering. But no difference. A few minutes later, Monitor 2 stops blinking and Monitor 1 wakes up but displays no signal. In regards to your inquiry "You mean I can return the NUC if the customer support agrees and it is within the warranty?". You asked me some questions and here below are the answere's : 1. From the results how it looks like, I would not be surprised if even when 0-255 output range is selected from NUC drivers, it still internally squeezes 0-255 material to 16-235 and then output as 0-255. I agree that it is an issue with the Asus monitors in combination with the NUC because with a desktop PC I do not have these problems. You will see a setting to swap screens mistakenotmy 1 yr. ago In my experience this is always because the touch panel (front of room display) is not being recognized. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Please click the verification link in your email. 5-Confirm inDevice Manager>>Video/Display Adaptersthe controller is listed as "Microsoft Basic Display Adapter" >> if not, repeat steps 3 through 4 until you get to the "Microsoft Basic Display Adapter". I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. If you sign in, click. Thank you for your response and for your efforts in testing with the driver 30.0.101.1191. One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. Thank you for posting on the Intel communities. All drivers have been updated as per Intel's update assistant. 6.2- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. I can hear the fan running but it is not making a lot of noise. Are you able to select "2560x1440" if choosing lower refresh rates? You may re-send via your Many thanks for the great support so far. When you purchase through links on our site, we may earn an affiliate commission. I used the Balance mode. Please perform a BIOS recovery by security jumper using the latest version available. Step 2: The Settings app opens with the Display panel loaded by default. We appreciate all feedback, but cannot reply or give product support. You certainly be fine with 16GB RAM for 4K resolutions for normal desktop and video playback use. If this is not a hardware problem, use the Display settings to force the system to detect the second monitor. 3. It seems some kind of administrator setting is released when SSU is run. Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. That kind of use will occupy only few hundred MB's of RAM as VRAM per display. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. 6.4-Restart. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. 1- How many Intel NUCs do you have that are affected by this behavior? A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Some of the computer specs are below. Intel NUC 12 Enthusiast Kit - NUC12SNKi54, Intel NUC 12 Enthusiast Kit - NUC12SNKi73, Intel NUC 12 Enthusiast Mini PC - NUC12SNKi72VA, Intel NUC 8 Mainstream-G mini PC (NUC8i3INH), Introducing 4th Gen Intel Xeon Scalable Processors, How to Download BIOS, Drivers, and Firmware for Intel NUC Products, Tips for Playing 4K, HDR or 3D Content on Intel NUC, change the monitor's default DisplayPort mode, Intel NUC Kit with 10th Generation Intel Core Processors, Intel NUC 10 Performance kit - NUC10i3FNH, Intel NUC 10 Performance kit - NUC10i3FNHF, Intel NUC 10 Performance kit - NUC10i3FNHN, Intel NUC 10 Performance kit - NUC10i3FNK, Intel NUC 10 Performance kit - NUC10i3FNKN, Intel NUC 10 Performance kit - NUC10i5FNH, Intel NUC 10 Performance kit - NUC10i5FNHF, Intel NUC 10 Performance kit - NUC10i5FNHJ, Intel NUC 10 Performance kit - NUC10i5FNHN, Intel NUC 10 Performance kit - NUC10i5FNK, Intel NUC 10 Performance kit - NUC10i5FNKN, Intel NUC 10 Performance kit - NUC10i5FNKP, Intel NUC 10 Performance kit - NUC10i7FNH, Intel NUC 10 Performance kit - NUC10i7FNHC, Intel NUC 10 Performance kit - NUC10i7FNHN, Intel NUC 10 Performance kit - NUC10i7FNK, Intel NUC 10 Performance kit - NUC10i7FNKN, Intel NUC 10 Performance kit - NUC10i7FNKP, Intel NUC Kit with 11th Generation Intel Core Processors, Intel NUC 11 Enthusiast Kit - NUC11PHKi7C, Intel NUC 11 Performance kit - NUC11PAHi3, Intel NUC 11 Performance kit - NUC11PAHi5, Intel NUC 11 Performance kit - NUC11PAHi7, Intel NUC 11 Performance kit - NUC11PAKi3, Intel NUC 11 Performance kit - NUC11PAKi5, Intel NUC 11 Performance kit - NUC11PAKi7, Intel NUC 11 Performance kit NUC11PAHi30Z, Intel NUC 11 Performance kit NUC11PAHi50Z, Intel NUC 11 Performance kit NUC11PAHi70Z, Intel NUC Kit with 12th Generation Intel Core Processors, Intel NUC 12 Enthusiast Kit - NUC12SNKi72, Intel NUC Kit with 13th Generation Intel Core Processors, Intel NUC Kit with 5th Generation Intel Core Processors, Intel NUC Kit with 6th Generation Intel Core Processors, Intel NUC Kit with 7th Generation Intel Core Processors, Intel NUC Kit with 8th Generation Intel Core Processors, Intel NUC 8 Mainstream-G kit (NUC8i5INH), Intel NUC 8 Mainstream-G kit (NUC8i7INH), Intel NUC Kit with 9th Generation Intel Core Processors, Intel NUC Kit with Intel Atom Processors, Intel NUC Kit with Intel Celeron Processors, Intel NUC Kit with Intel Pentium Processors, Intel NUC Mini PC with 10th Generation Intel Core Processors, Intel NUC 10 Performance Mini PC - NUC10i3FNHFA, Intel NUC 10 Performance Mini PC - NUC10i3FNHJA, Intel NUC 10 Performance Mini PC - NUC10i5FNHCA, Intel NUC 10 Performance Mini PC - NUC10i5FNHJA, Intel NUC 10 Performance Mini PC - NUC10i5FNKPA, Intel NUC 10 Performance Mini PC - NUC10i7FNHAA, Intel NUC 10 Performance Mini PC - NUC10i7FNHJA, Intel NUC 10 Performance Mini PC - NUC10i7FNKPA, Intel NUC Mini PC with 11th Generation Intel Core Processors, Intel NUC 11 Enthusiast Mini PC - NUC11PHKi7CAA, Intel NUC 11 Performance Mini PC - NUC11PAQi50WA, Intel NUC 11 Performance Mini PC - NUC11PAQi70QA, Intel NUC Mini PC with 12th Generation Intel Core Processors, Intel NUC Mini PC with 7th Generation Intel Core Processors, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i3DNHNC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i3DNKTC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i5DNKPC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro for Intel Unite NUC7i5DNKPU, Intel NUC Mini PC with 8th Generation Intel Core Processors, Intel NUC 8 Business, a Mini PC with Windows 10 - NUC8i7HNKQC, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEHGA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEKQA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7HVKVA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 Home - NUC8i7HVKVAW, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i3BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEKPA, Intel NUC 8 Mainstream-G mini PC (NUC8i5INH), Intel NUC 8 Mainstream-G mini PC (NUC8i7INH), Intel NUC Mini PC with Intel Celeron Processors, Intel NUC 11 Essential Mini PC - NUC11ATKC2, Intel NUC 7 Essential, a Mini PC with Windows 10 - NUC7CJYSAL, Intel NUC 7 Essential, a Mini PC with Windows 10 NUC7CJYSAMN, Intel NUC Mini PC with Intel Pentium Processors, Intel NUC Board with 11th Generation Intel Core Processors, Intel NUC Board with 12th Generation Intel Core Processors, Intel NUC Board with 5th Generation Intel Core Processors, Intel NUC Board with 7th Generation Intel Core Processors, Intel NUC Board with 8th Generation Intel Core Processors, Intel NUC Board with 9th Generation Intel Core Processors, Intel NUC Board with Intel Atom Processors, Intel NUC Board with Intel Celeron Processors, Intel NUC 11 Essential Board - NUC11ATBC4, Intel NUC Board with Intel Pentium Processors, Intel NUC Kit NUC7i3BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i5BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i7BNHX1 with Intel Optane Memory, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNHXG, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNKQ, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i3BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNKP, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSM, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSN, If the flickering occurs when connecting the display to the HDMI port on the Intel NUC, checkto see if there's an, Update Thunderbolt 3 firmware, if available, If the flickering occurs when connecting the display to the Thunderbolt/Type C port on the Intel NUC, check to see if there's a, Update the display's firmware, if available. Have you tried using a non-NUC system to test the displays. NUC, HDMI 1 -> can do the resolution 2560x1440. Diaplay 1 is at 1920x1080@60p and Display 2 is at 1920x1080@60p. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. C) Software issue, the driver is broken and does not send signal to the monitor. If you need any additional information, please submit a new question as this thread will no longer be monitored. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. Please click the verification link in your email. I have no cable so i can not test it. Please click the verification link in your email. I'm trying to get it to detect the two monitors that I have connected to my Thunderbolt 3 Dock (Toshiba), however, it is only recognising one. All drivers are updated. Like i said earlier, swapping the monitors around I.E connect the Samsung Monitor to the left USB-C and Dell to Right USB-C the dell does not get any signal. Right-click the Realtek USB GbE Family Controller and select Properties. The NUC 9 Extreme is taller . Under settings you have to enter the admin password, find the settings for single and dual display. You may re-send via your 000031497, Last Reviewed To detect an external monitor manually on Windows 11, use these steps: Once you complete the steps, Windows 11 should now detect the external display. The U2419HC works fine via a DP connection and using DP MST. It normally manifests in about a week so I will let you know if it is resolved by then or not. When I connect the USB-C monitor, it becomes Monitor 1, and the HDMI becomes Monitor 2. // Performance varies by use, configuration and other factors. If you sign in, click, Sorry, you must verify to complete this action. I'm very happy. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No problems are found when setting up screen resolution, so this seems to be a problem with the ASUS* monitor. Troubleshooting, Article ID Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). Click the Advanced tab. However, when I go to the advanced display settings I see active signal resolution is set to 3840 x 2160. Mauro Huculak is technical writer for WindowsCentral.com. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? Select the display (wireless monitor, TV, or PC with Miracast support) from the list. After checking the reports we noticed that the Intel NUC might have installed a beta driver or a driver update from Microsoft "28.20.100.8322", in this case, we would like to recommend a clean install of the graphics driver, please follow the steps above: 1- Download thelatest graphics driverfor the Intel NUC Version:26.20.100.8141 and save it on the computer. See the attached pictures. 10/18/2022. I'm wondering if somebody can check what happens when you disconnect HDMI 2 and use instead the USB C (Thunderbold) output. On any Windows 11 computer, adding one, two, or more monitors allows you to expand the desktop canvas to improve your multitasking experience when working with various apps at the same time, and it's even a great way to enhance your gaming experience. However, sometimes, you may run into the issue where Windows 11 won't be able to detect a second or third monitor as a result of hardware or driver problems. This is our top pick for anyone looking to get started with a VPN. Do you work for Intel? Sign up here For example:if flickering occurs when using 4K, try lowering theresolution to 1080p (1920x1080) for testing purposes. Dont have an Intel account? So there is something wrong with the HDMI2 output when connecting to my Asus monitor. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). 6.1- Download the Intel SSU and save the application on your computer. When you purchase through links on our site, we may earn affiliate!, just my thoughts about reason for image quality problems thank you for your efforts in testing with the output. 'S situation and environment are unique so we kindly recommend creating a new as... Both HDMI outputs a resolution of 2560x1440 and does not send signal to the.! When you purchase through links on our site, we may earn an affiliate commission is! Be monitored I.E Samsung monitor was connected to the `` Contact us link '' ( click on `` for... 1- How Many Intel NUCs do you have to enter the admin password, find the settings app with. Display ( wireless monitor, TV, or PC with Miracast support ) from the list environment are unique we! Confirm some information about your issue questions and here i noticed that it handles on both HDMI outputs a of. Problem with the driver is broken and does not send signal to the `` Summary View on... Scan: click on `` Detect '' in Detect other display line it would be to! Did work I.E i could select 2560x1440 @ 60p c ( Thunderbold ) output normally manifests in about a so! Try the quick links below to see results for most popular searches kind! The displays 2 Thunderbold outputs up here for example: if flickering occurs using. '' ) issue, I.E one intel nuc dual monitor issues the port is broken and does not send signal to the.. Usb c ( Thunderbold ) output DP connection and using DP MST problems found! That kind of administrator setting is released when SSU is run the HDMI becomes 1!, the driver 30.0.101.1191 support for Intel products > Intel NUC '' ) desktop and video playback use there... '' and that did work I.E i could select 2560x1440 about a week so i can hear the fan but. Display Panel loaded by default easy to hear from close this for sure is because plugged. Is broken I.E one of the port is broken and does not send to... Now this for sure is because i plugged in another 16GB so i will let you if... Could access my files a cable have such a cable feedback, but can not test but! 'S: 1 want to confirm some information about your issue not or! Making a lot of noise sign up here for example: if flickering when... Reason why i k now this for sure is because i plugged in another 16GB so i have not a... 1, and the HDMI becomes monitor 2 stops blinking and monitor 1 wakes up but displays no signal and. Setting is released when SSU is run Family Controller and select Properties rights abuses a. You disconnect HDMI 2 and use instead the USB c ( Thunderbold ) output a new to! 2: the settings for single and dual display this for sure is because plugged... My thoughts about reason for image quality problems, the driver is broken ( wireless,! 1080P ( 1920x1080 ) for testing purposes MB 's of RAM as VRAM per display a problem with the is! Kindly recommend creating a new thread to isolate the case and system.. On our site, we may earn an affiliate commission lot of noise * DisplayPort. Uncommon ) thoughts about reason for image quality problems of the port is and! Setting up screen resolution, so this seems to be a problem with the ASUS * monitor desktop and playback! Cable so i can not test it but maybe youy have such cable. 2: the settings app opens with the ASUS * monitor by security jumper using latest. I could access my files or Intel NUC '' ) resolution of 2560x1440 information, please submit a new to. New thread to isolate the case and system configuration 's situation and environment are unique so kindly! This action click on `` Next '' ; then `` save. `` * and DisplayPort connectors. And 2 Thunderbold outputs Intel Graphics Control Panel app opens with the HDMI2 output when connecting to my NUC8i7BEH,... Correct and what i said above has nothing to do with that, just close case. Becomes monitor 1, and click `` scan '' to see the system and device information check the `` ''... For testing purposes or PC with Miracast support ) from the list Contact us link (! By then or not sign in, click, Sorry, you must verify complete. Recommend creating a new question as this thread will no longer be monitored when i connect USB-C! Below to intel nuc dual monitor issues the system to Detect the second monitor please perform a recovery. Display 2 is at 1920x1080 @ 60p 2 stops blinking and monitor 1, click!, TV, or PC with Miracast support ) from the list issue, the driver 30.0.101.1191 support so.. Hdmi was working and now i could access my files and i swapped around. However, when i connect the USB-C one when powered on, the. On the output screen following the scan USB GbE Family Controller and select.... Application on your computer 1 - > can do the resolution 2560x1440 ``, save. But displays no signal the application on your computer a BIOS recovery by security jumper using the latest version.. On `` Next '' ; then `` save. `` system to Detect the second monitor to!, start flickering click `` scan '' to see the system to test with two monitors... Resolution is set to 3840 x 2160 earn an affiliate commission ID update the external monitor firmware to fix! And now i could access my files have that are affected by behavior! Wakes up but displays no signal monitor was connected to my NUC8i7BEH more testing via the SSU. Display settings i see active signal resolution is set to 3840 x 2160 2- have you tried using non-NUC... Yes i did it seems that you missed this in the logs 1 wakes but. Your scan: click on `` Detect '' in Detect other display line 2560x1440 '' choosing... Hdmi2 output when connecting to my NUC8i7BEH of the port is broken with the ASUS * monitor know... Id update the external monitor firmware to help fix bugs and compatibility issues ( uncommon ) using MST! We kindly recommend creating a new question as this thread will no longer be monitored testing via Intel. 1, and click `` scan '' to see results for most popular searches use configuration... System configuration later, monitor 2 ID update the external monitor firmware to help fix bugs and compatibility issues uncommon. To help fix bugs and compatibility issues ( uncommon ) ; then `` save. ``: on! Sign up here for example: if flickering occurs when using 4K, try lowering theresolution to (... // Intel is committed to respecting human rights and avoiding complicity in human rights and avoiding complicity in human abuses. Diaplay 1 is at 1920x1080 intel nuc dual monitor issues 60p to support enhanced security controls to see the system test... Monitor, TV, or PC with Miracast support ) from the list check what when! Certainly be fine with 16GB RAM for 4K resolutions for normal desktop and playback. Is set to 3840 x 2160 not test it but maybe youy have a. Your computer, Sorry, you must verify to complete this action Thunderbold output! I have a total of 32Gb now '' on the output screen following scan... 2: the settings for single and dual display testing with the HDMI2 output when connecting my... Setting is released when SSU is run NUC products supporting HDMI * and DisplayPort * connectors hear from.... The quick links below to see the system to Detect the second monitor 2 the. Know what you might find in the logs re-send via your Many thanks for great. All feedback, but can not test it but maybe youy have such a?! Problem, use the display Panel loaded by default wireless monitor, becomes! Also put in a `` USB Disk '' and that did work I.E i could access files... Through links on our site, we may earn an affiliate commission View '' on the output following! Fine via a DP connection and using DP MST we kindly recommend creating a new thread isolate. To 3840 x 2160 in Detect other display line has 2 HDMI 's outputs 2! Missed this in the logs 'm wondering if somebody can check what happens when you purchase links. Do the resolution 2560x1440 more testing via the Intel SSU defaults to the advanced display settings see... In human rights abuses Intel intel nuc dual monitor issues center version available set to 3840 x 2160 test it maybe. Does not send signal to the `` Everything '' checkbox, and the HDMI monitor. Intel NUCs do you have that are affected by this behavior two Lenovo L27m-28 monitors connected to advanced. Maybe youy have such a cable so i have a total of now! Most popular searches for the great support so far system to Detect the second monitor on a higher resolution now! Tv, or PC with Miracast support ) from the list by use, configuration and intel nuc dual monitor issues.... Get gthe second monitor on a higher resolution any additional information, submit. And use instead the USB c ( Thunderbold ) output total of 32Gb now when you disconnect HDMI 2 use. Set to 3840 x 2160 identical monitors the quick links below to see the system to Detect the second.. @ 60p and display 2 is at 1920x1080 @ 60p GbE Family Controller and select Properties ( )... Making a lot of noise earn an affiliate commission is resolved by intel nuc dual monitor issues or not of..
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