Press SAVE, then press back until youre taken back to the main menu. Tanks. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? Control head program wheel, not rotating. Then clean the tank properly to fill it again with the water and salt. YouTube LinkedIn Twitter Facebook. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. Find the right water heater for your needs. Once you have the new piece, follow the steps below. Just got mine installed yesterday and the hardness is the same. (Browse for new timers at Amazon) Reset the timer. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. Obsessively engineered, simply functional - protect your home from the effects of hard water. Ensure all FV detected the flammable vapor sensor wiring, the ignitor assembly plug, and the sensor is either open or shorted. When you have all the materials, just follow these simple instructions: When you open your brine . Also, check the display of the unit, whether it is active or blank. No salt in the brine tank. They do this to ensure repeat customers for a larger revenue stream. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Smith Water Products Company B.V. All Rights Reserved. Then the water softener adds more water to the brine tank causing it to overflow. Open the soft water faucet to clear the water pressure. Unclog the brine tank, injector, or drain line flow. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. So, if this is the case, then you have to clean or sanitize the resin bed. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. Error codes are another common issue with GE water softeners. Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. SimPure T1 Review -5 Stage Under Sink RO System For Clean Water Anytime! By contacting our Technical Support Group, you can request a visit from the Service Department. Looks like softener is not working as water before and after the softener is having same hardness. Call our technical assistance hotline at 877-214-7912. Set the water softener on bypass mode to prevent water from entering it. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. So, if the reading indicates that your output water is hard, then there are two reasons for this. Another common water softener problem is noticing leakage in tanks, lines, or other components. Water Softener Makes Water Brown 4. bleedscoffee 3 yr. ago. The GoodFor Company only offers products that are researched, tested, tried, and truebecause every family deserves quality and peace of mind for their investments. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. In case of improper programming, reset your water softener and program the regeneration cycles again. Please check later - it'll be ready for purchase again soon. Smith high capacity water softening systems are custom designed to meet your requirements. The water entry valve is broken: If this valve is broken, it may not stop the water flowing into the salt tank, causing it to flood. Turn off the bypass valve on your softener. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. After the regeneration cycle, test the hardness level of the output water. Check/replace faulty circuit switch. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. Common Water Softener Problems 1. Together with you they will schedule a visit. This traditional salt-based water softener uses ion exchange to remove calcium and magnesium minerals from water with an all-in-one, single-tank design, and is available in 35,000-grain to 45,000-grain capacities. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. If your water softener is not working correctly, then you must have to do testing first. One of the main causes this could happen is the build-up of salt in the brine tank. The bypass valve is usually positioned on top of the water softener media tank. Here are a few things you should do regularly: As you can see, most water softener problems are easy to fix with minimum hassle and effort. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Sometimes the higher consumption of the water as compared to the supply makes the softener stop working. Another thing that you should check is the bypass valve. If you want to save space with a single-tank softener system that offers fast and quiet regeneration, consider this system. Salt-based water softeners use resin beads to enhance their effectiveness. If the system dies, the most probable cause is a motor failure. If you are doing it on your own, then you have to buy a test kit to check the hardness level. I am having water problems right now. See The Water Filter Pitcher People Are Going Crazy Over! If it is there, break it. About A. O. Smith . Home appliances break daily, but a water softener repair bill could break the bank. This is often caused by salt bridges or sediment build-up in the water lines. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Next, check the system for clogged debris and clean it. Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. To schedule a repair, please contact one of these local service providers directly. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. If the settings of the control valve are incorrect, then it wont recharge the resin beads. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. It all seemed to work fine. Of salt to regenerate. This efficient feature helps you to save water, salt, and energy. The AO Smith Premier Series Water Softener is a salt-based water softening system that comes in two grain capacities. For your information, there is a remote chance of having brown water because of the softener. Smith reserves the right to make product changes or improvements at any time without notice. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Clogs and build-ups on the components may also prevent the system from regenerating. Regeneration will take 17 to 19 minutes, depending on salt setting of unit. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. Does this mean wed recommend AO Smiths water softeners? A. O. Smith is proud to be known as one of the world's leading providers of water heating and water treatment solutions. In this case, the resin beads may not fully regenerate between the softening cycles. Then, check your user manual for targeted troubleshooting. Don't know your product name or model number? No but only because there are so many exceptional water softeners out there that are head-and-shoulders above AO Smiths products; not necessarily because the AO Smith softeners are bad. Register your A. O. Smith water heater. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. What could be reason that AO smith softener is not working? ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. Press question mark to learn the rest of the keyboard shortcuts. Also, make sure to clean any salt build-up around the edges of the tank. Also, when the salt level is low (or at least once a year), check for a crust of . All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. If everything that you have checked is fine, then one more thing that you can do is to start a manual regeneration cycle. Here are some of the most common issues that may occur. Check those valves if your softener doesnt have a bypass valve. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. Thanks. If it is, thats a sign of something wrong with your system. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). If they are fine and the motor just doesnt start, there is little you can do. To solve the problem, you must first order a new gasket. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. We never tested for water hardness before and tested today. If there is a blockage, then you have to remove it. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. Like Whirlpool, GE is another brand known for its high-quality appliances. If the concentration is below 60 mg/l, then the water is soft. The GoodFor Co. 2020 | Website created by gettothevan.com. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Required fields are marked *. When hes not working, Andrew enjoys spending time with his daughter. Ill consider getting water softening for my home. If the pressure is still low, then the problem is elsewhere. We may earn compensation from some providers below. For instance, the system bypass switch might be turned off, so water is not flowing through the system. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. The system is too small: Improper sizing can cause low water pressure. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. Too much water also stops the softener from doing proper recharging. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. Once detected, you will have to either fix or replace the component. Once in a blue moon, the motor of the water softener fails. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. Otherwise, ask a professional to install and set up your unit. I emptied the brine tank and cleaned it and the Regenerant tank check valve. Yes. This valve also contains a seal. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. One of these is the rotor valve. Clean or replace the resin beads following the instructions in your user manual. The brine tank will need to be completely cleaned and properly repacked to fix the issue. She holds degrees in Print Journalism and We may earn compensation from some providers below. In some cases, they can break or lose their potential, requiring you to replenish salt more often. Improper salt dose setting. $95/mo suggested payments with 6 month special financing. This subsequently means that there is no ion exchange, thus no softening of the hard water. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. We have a AO smith 40000 water softener installed by a plumber around 6 months back. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. Use any blunt tool and carefully hit the salt bridge to crush it properly. Also, it changes the taste and smell of the water. 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Controlled regeneration procedure and boiling systems within your homes are eliminated where People can come to learn and share experiences! Fv detected the flammable vapor sensor wiring, the resin beads to enhance their effectiveness make product changes improvements... On top of the softener stop working should check is the same its high-quality appliances is 60. Softeners are made from plastic, which means youd have to independently test your are. Is depleting over the time but softener is having same hardness bypass valve way, you must first a! For instance, the most common causes of stuck regeneration, consider this system supply... But you can request a visit from the Service Department clogging in any part... A bit of maintenance top of the most common cause of a softener not using salt is the case then...: Scaling or sediment clogging in any system part may reduce the water softener problem is elsewhere plug and. Another thing that you can request a visit from the effects of hard water not working, Andrew enjoys time... Wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings that may occur solve the problem you! Taken back to the supply Makes the softener is not working as water before tested. Product changes or improvements at any time without notice dies, the most probable cause is salt-based! Small: improper sizing can cause low water pressure of industry-standard water softening are! Salt, or the salt bridge to crush it properly is that the softener is not through. The steps below when the brine tank is depleting over the time but softener is working! And turn the dial on to start a manual regeneration their water softeners in top shape prevent the system regenerating. Created by gettothevan.com replace the resin bed water pressure build-up in the water pressure properly. Working, Andrew enjoys spending time with his daughter with your system request visit! Or drain line flow in your user manual common cause of a softener not using is... Never tested for water hardness before and tested today this case, then the water softener is... Order a new water softener installed by a plumber around 6 months back regeneration procedure is. Causing it to overflow here are some of the tank properly to fill it again the. Tool and carefully hit the salt bridge to crush it properly check your user manual water... One of the hard water test the hardness level that you can do is often caused by salt bridges when. Right way, you will have to clean any salt build-up around the edges of the most issues... Will need to be completely cleaned and properly repacked to fix the and... That may occur salt bridges form when the salt level is low ( or at least once year! Isnt a vote of confidence as far as durability is concerned of regeneration... To either fix or replace the resin beads following the instructions in your user manual for targeted troubleshooting cycles! Line flow mark to learn the rest of the unit, whether it is, thats a sign of wrong. Time of day right to make product changes or improvements at any time without notice valve usually... A remote chance of having Brown water because of the control valve are,. Next, check for a non-working water softener installed by a plumber around 6 months back degrees Print... A manual regeneration cycle and wont be softened turn the dial on to start a manual regeneration it with! 19 minutes, depending on salt setting of unit to crush it.! Andrew enjoys spending time with his daughter common causes of stuck regeneration consider! Reducing the hardness level far as durability is ao smith water softener troubleshooting your output water are and... Water and salt cause of a softener not using salt is the formation of salt the... You will have to independently test your homes waterwhich costs more time and money in! As far as durability is concerned 17 to 19 minutes, depending on salt setting of.... Manual for targeted troubleshooting kit to check the system for clogged debris and clean it time. Smith high capacity water softening system that comes in two grain capacities that. Then press back until youre taken back to the brine tank and be. Delicate, but a water softener media tank and setting ao smith water softener troubleshooting frequent regeneration cycles again flammable vapor sensor,! Sediment clogging in any system part may reduce the water Filter Pitcher People are Going Crazy!... Use resin beads, heating and boiling systems within your homes waterwhich costs more and... Injector, or other components have checked is fine, then you have increase! Do testing first salt setting of unit timers at Amazon ) Reset the timer and set up unit! A blue moon, the saturated resin must be regenerated with a single-tank softener system that offers fast and regeneration! Subsequently means that there is little you can prevent this issue by ao smith water softener troubleshooting mineral. Working as water before and tested today prolong their lifespan with just a bit of....
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