Hi, I just experienced the exact same issue, and spoke with both United and Chase. Late passengers who belong to Groups 1 and 2 will still pass through the blue lane. You need to make sure your frequent flyer number is on the reservation, however. That is correct, and thank you for pointing that out. All Rights Reserved. Basic Economy tickets are not entitled to carry-on bags, no matter what group they board with. If you line up early, you can be a Chase United credit card member and be #1 in Group 2. It's just a free for all. Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit. The prices for upgrading to economy plus will vary depending on the location of the seat and the duration of the route. Terms apply to offers below. Nothing can start your trip off on the wrong foot quite like a confusing and frustrating boarding process before you even get on the plane. I dont know for a fact that this is the case since I dont have access to that portal, but I cant think of another reason she would have ended up in Group 3. If you have United elite status you will often get bumped up from economy to economy plus. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Group 1 (Business class and first class, mid elite levels) Group 2 (Lower elite levels, United credit card holders) Groups 3 - 5 (Economy passengers) You can read more about the United Airlines boarding process here. Necessary cookies are absolutely essential for the website to function properly. Your email address will not be published. Passengers who bought Priority Boarding will join Boarding Group 2, so they can skip the lanes at the gate and board the aircraft earlier during the entire boarding process. United. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Active duty U.S. Military with military I.D. Responses are not provided or commissioned by the bank advertiser. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You can choose your seat whenever you purchase your ticket or at the time of check-in. Groups 3 and 4 are Economy customers. Your status on AA wouldnt have anything to do with a UA flight. Since 2014, his content has been featured in major publications such as National Geographic, Smithsonian Magazine, Forbes, CNBC, US News, and Business Insider. If you are a United cobranded cardholder for the Explorer Card, United Club Card, or Presidential Plus Card you can also get priority boarding. Hi David. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. For example, if you spend $5,000 internationally, you would avoid $150 in foreign transaction fees. The information regarding the United Club Card, United Club Business Card, United MileagePlus Awards Card, and United Presidential Plus Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. Cardholders of the. Knowing where you fit into that process can simplify your travel experience. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. However, those with disabilities should be called before elite members, members of the military, passengers with small children, etc. You can only by Priority Boarding for flights on United and United Express . My only thought is that because you were booking through the employee portal, the boarding group may be improved. By clicking Accept, you consent to the use of ALL the cookies. You can choose your seat whenever you purchase your ticket or at the time of check-in. Just like any other airline, United Airlines has its own boarding process that prioritizes certain groups of travelers, particularly those with premium fares, over others. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC. Also can I ask why UK customers cannot apply for the Mileage Plus Explorer Card? If on UA, their Group 1 includes several passenger groups, but it would be surprising to see it be 50 people unless the gate agents combined Groups 1-2 or something like that. Priority Boarding starts at $15, but pricing varies based on the flight booked, date, time of day, and day of the week. Initially, priority boarding will cost $9/flight, regardless of the flight. Just hit Platinum and it legitimately comes with no useful perks that gold doesnt have unless some reading you are booking the tickets for 8 additional people on your account United is the worst, I hate that I am stuck flying with them so much. United airlines +1*8774284647 group travel booking contact number #2023-24 group Booking of United Airline Airline is one of the biggest aviation companies across the entire USA. Before group A is the special needs group where everyone and their dog boards including all family members boarding with grandma who seems to be able to walk off the plane just fine. If you are an experienced traveler or are familiar with the airport and wait times of course you can arrive even sooner than that, especially if you have TSA Pre-Check and/or CLEAR. If you want to fly with United, you will want to earn some MileagePlus miles. I was so angry at the patronizing and unclear response that I canceled my United card and will no longer be loyal to United. Enjoy complimentary guest privileges, including daily breakfast for two, complimentary Wi-Fi, and a special benefit unique to each property, such as a dining or spa credit, greens fees, or other privilege. With Alaska now part of One World, where do OW levels board on AS? Enrollment may be required for select American Express benefits and offers. United Airlines has a total of five official boarding groups (plus pre-boarding): Keep reading below to find out who exactly qualifies for each of these boarding groups. From reading I saw that basic economy should board in group 5. Actually, Southwest has 4 boarding groups. When you pay with your Explorer Card, youll earn 25% back as a statement credit on purchases of food, beverages and Wi-Fi on board United-operated flights. Typically, youll all board in the same group if youre booking in the same reservation. We also use third-party cookies that help us analyze and understand how you use this website. Traditional economy tickets will board before basic economy. Star Alliance SM Gold. Any ideas? For more information on our advertisers, see here. Call United Explorer Card concierge services at 1-800-888-8756 for assistance. Opinions and recommendations are ours alone. This site is protected by reCAPTCHA and the Google Get a mortgage, low down payment mortgage, jumbo mortgage or refinance your home with Chase. What Happens if You Miss Your United Airlines Flight? Ive just updated the post to reflect that. Group 1 on United includesPremier Platinum members, Premier Gold members, Star Alliance Gold members, and Premium cabin passengers seated in United Polaris first class, United Polaris business class, United First, or United Business. Priority Boarding must be purchased for each individual traveler in order for them to receive the benefits of Priority Boarding. You can usually find the estimated boarding time on your boarding pass. Premier 1K is the second highest elite membership level. Related: check out all of the benefits military members can take advantage of when flying. Chase isnt responsible for (and doesn't provide) any products, services or content at this third-party site or app, except for products and services that explicitly carry the Chase name. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. No matter how complex a boarding process is, its usually fairly easy to follow if you know what to expect before you get to the gate. Late passengers from Groups 1 and 2 will pass through the blue lane. Say that you have 50K status with Air Canadas Aeroplan which qualifies you for Star Alliance Gold but are flying on United Airlines and wish to credit the flight to your MileagePlus number for whatever reason. Whether youve read our articles before or this is the first time youre stopping by, were really glad youre here and hope you come back to visit again! Below is what you can expect in terms of leg room and seats with different United aircraft. United Airlines does not require active members of the military to be in their military uniform. Click here to see a list of advertisers that we work with. Priority boarding lets you avoid the lines and get to your seat sooner. Indicates an external site that may or may not meet accessibility guidelines. )Group 1 (Business class in first class, upper elite levels)Group 2 (Lower elite levels, United credit card holders)Group 3(Economy window passengers)Group 4(Economy aisle/middle passengers)Group 5 (Basic Economy). Full-Time. Find his full bio here. Refunds are not allowed if you cancel a flight for which you bought Priority Boarding. Group 5 includes passengers in aisle seats and all Basic Economy passengers. The optional benefit is new for United as of March 2. There are several other different types of aircraft and also different versions of those planes. I am Platinum member so I board in group 1 but I always travel with companions that make different reservations and they are group 3 or 4. Priority boarding lets you avoid the lines and get to your seat sooner. (JPMCB). As first reported by Live and Let's Fly and confirmed to TPG, United is offering the option to board in Group 2 of the boarding process to standard economy passengers for the initial price of $9. Thats not something they actively publish on the Southwest website. Just note that this time is subject to change depending on the status of delays. Check here for the latestJ.P. Morgan online investingoffers, promotions, and coupons. ), either by printing a boarding pass on your computer or by using a mobile device, If the airline is checking every carry on bag at the gate to see if its the correct size, Read this first to help ensure it gets approved, An Unexpected Flight On Deltas First A321neo, The Airline Industrys Problem with Absolutely Ancient IT, An Airline Is INCREASING Its Max Bag Size, For FREE? Prices also start at $15, and passengers who bought Premier Access will also join Boarding Group 2. Premier members, Chase Cardmembers of qualifying cards and Star Alliance Gold members, will still receive their priority boarding. I was told that the fact that I have been in Boarding Group 2 for business trips the last few years was a happy accident. How many boarding groups does United have? Each week we'll send you updates with the best deals on flights and hotels both using points and cash. BMW OF EL PASO is part of the fast growing Group 1 Automotive, a leader in automotive retail and service. Whether hes staying in a hostel dorm, or in a luxury suite at a 5 star hotel, Jeff is constantly looking for the best deal to make travel as close to free as possible. Seeour Chase Total Checkingoffer for new customers. It will NOT be published. Basic Economy passengers aren't . This compensation may impact how and where links appear on this site. This can avoid situations where other passengers feel like you have rudely cut them off. When available, you can purchase Priority Boarding for multiple people on your itinerary or reservation. This post first appeared on Your Mileage May Vary. The primary Cardmember and companions on the same reservation will be invited to board United-operated flights prior to general boarding. Supervised, managed and provided leadership to a team of 7 Office Operations Supervisors and 30 Administrative Clerical . Chase United Explorer cardmembers will get to board with group two. If an A-list member purchases or changes a ticket less than 36 hours before a flight and receives Boarding Group B or C, they can board the plane between the A and B boarding groups. The abuse is rampant and nothing is done about it. The general rule of thumb is to arrive two hours before departure on a domestic flight and three hours before departure on an international flight. The quickest way to build up your United MileagePlus balance is with credit cards either using huge sign-up bonuses or through your daily spending. If I didnt how would I exercise my main cabin 1 privileges if my seat is not at the back of the plane? Without it, some pages won't work properly. How do I go about pre-boarding? The United Boarding Groups are actually a lot easier to remember compared to other major airlines. In other words, United can charge whatever it wants for the service. Families traveling with children age 2 and younger, Customers seated in premium cabins: United Polaris, United First and United Business, United Explorer, Club, Presidential Plus and Awards Cardmembers, Guests with disabilities who need help or a little more time to board, Families with children under the age of 2, Guests seated in First Class (if there are no first-class seats on the plane, boarding will begin with Group A), Mileage Plan Million Miler, MVP Gold 75K and MVP Gold members, Guests in Main seats located in the back half of the aircraft, Guests in Main seats located in the front half of the aircraft, Passengers who have paid for a carry-on bag, Passengers in the Big Front Seat section, Passengers sitting in rows at the rear of the plane, Passengers sitting in rows towards the front of the plane, Anyone needing a wheelchair or other boarding assistance. Apr 2, 2022, 10:52 AM. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. For other passengers, your boarding position is based on when you check in. Pre-boarding (Top tier elites, Military, Disabilities, etc.) This list (seemingly incorrectly?) This is wrong, Platinum is still just group 2 Basically this garbage airline charges you a ton of money to give you the opportunity to get treated like crap on a delayed flight. In this article, well dive deeper into what the different boarding groups are and what to expect during the boarding process.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'pointspanda_com-medrectangle-3','ezslot_10',115,'0','0'])};__ez_fad_position('div-gpt-ad-pointspanda_com-medrectangle-3-0'); Read More: United Club Lounges A Complete Guide For Beginners. Theres one other way that I know of to get higher priority. A few more changes over the past couple years. Customers who need special assistance and families with children under 2 can ask to board early at the gate. If you choose to purchase Premier Access, in addition to Priority Boarding, youll also enjoy the convenience of dedicated airport check-in lines and exclusive security lanes, where available. Get a $300 credit to use on Capital One Travel each year. Samantha H. Thank you for pointing out that correction! Save my name, email, and website in this browser for the next time I comment. Unless you booked tickets separately, youll all have the same boarding group. AA Group 6 also includes Non-Revs, employees (when not in premium cabins). Is this accurate? You have successfully joined our subscriber list. Economy plus is the slightly more expensive version of economy that allows you to have more leg room. Im not sure why you were getting group 2 boarding before, but in order to keep it going forward you would need to pay using an eligible card. Re: Last to board in this group are Chase United credit cardmembers who have, United doesnt separate members within a group. Priority boarding. Group 1 will line up at the blue lane while Group 2 will line up at the green lane. Passengers with Priority Boarding are not exempted from check-in time limits. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'pointspanda_com-medrectangle-4','ezslot_8',139,'0','0'])};__ez_fad_position('div-gpt-ad-pointspanda_com-medrectangle-4-0');There are 6 United boarding groups in total: Pre-Boarding and then boarding Groups 1 to 5. You also have the option to opt-out of these cookies. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'pointspanda_com-large-leaderboard-2','ezslot_11',155,'0','0'])};__ez_fad_position('div-gpt-ad-pointspanda_com-large-leaderboard-2-0');Priority Boarding and Premier Access are add-ons that can be purchased on top of your fare. Looking for the best flight deals? There are only a few extra things they didnt mention in the video: Customers who purchased a Basic Economy ticket will be in the last boarding group, except for those who are Premier members, Chase Cardmembers of qualifying cards and Star Alliance Gold members, who will still receive their priority boarding. Remember that these cards are all issued by Chase, so they fall under the 5/24 rule. Can you show your Star Alliance Gold card and board in Group 2 if that isnt the Group Number printed on the boarding card? Points Panda LLC does not include all financial companies or all available financial offers on this website. United uses 6 groups for boarding: Pre-Boarding and numbered Groups 1 to 5. What if you use Chase Ultimate Rewards Points to purchase a ticket, but youre a United Explorer card holder, do you still get Group 2 boarding? After that I would upgrade to economy plus using my united card and get boarding group 2. (Business on a 2-class international plane), Main Cabin Extra (excluding Basic Economy), Basic Economy to/from Europe & South America, Basic Economy within the U.S. Canada, Central America, Mexico and the Caribbean, Customers needing assistance or additional time to board, Diamond Medallion members (if aircraft does not have a Delta One cabin), Early boarding for customers traveling with car seats or strollers, LATAM Pass Black Signature, Black and Platinum Elite, Gold, Platinum and Reserve Delta SkyMiles credit card members, Virgin Atlantic Flying Club Silver members, Main Cabin Passengers booked in T, X and V fares, Boarding positions A1-A15 are reserved for those paying Business Select fares. The cookies is used to store the user consent for the cookies in the category "Necessary". Guide to Visiting Airports & Flying with Vision Impairments, benefits military members can take advantage of when flying, read more about United Global Services and the requirements for it here. If youre like us at Upgraded Points, you prefer to use miles and points to pay for your flights instead of cash. For a list of United Club locations, visit united.com/UnitedClubLocations. Elevate your inflight experience with added amenities, Add more flexibility into your travel purchases, Customize the post-flight portion of your trip, Choose extra comfort and convenience at a discounted price. No label was found using the key: Version_Enter, Open United's Instagram feed in a new tab, Open United's LinkedIn profile in a new tab, Priority Boarding is offered only for flights operated by United and United Express. The Pre-boarding group will be the first ones to board the planes, followed by the others who will line up at the two lanes (blue and green) at the gate. To learn more, visit the Banking Education Center. (This is the case even with the lowest level of status.). If the airline is checking every carry on bag at the gate to see if its the correct size (HI THERE, AMERICAN!!!! Manage Settings Receive 10,000 bonus miles every account opening anniversary. Remember that preboarding is something you self identify for so a gate agent should be very careful about pushing back on your reasoning for needing preboarding. Yes, you should get Group 2 boarding. PointsPanda LLC is an independent, advertising-supported comparison service. Chase Auto is here to help you get the right car. EU Quietly Delays ETIAS Visa Waiver Program. Priority Boarding: The primary Cardmember and companions traveling on the same reservation are eligible for priority boarding; authorized users are only eligible if they are on the same reservation as the primary Cardmember. Basic economy tickets are the cheapest type of tickets and they do not come with privileges such as bringing on a free carry on or being able to select a seat. My seat is not the bank advertisers responsibility to ensure all posts and/or questions are answered and in... The prices for upgrading to economy plus seats and all basic economy passengers &... On when you check in case even with the best deals on flights and hotels both using points cash! The location of the flight group 5 includes passengers in aisle seats and all basic economy are! By and used with the lowest level united priority boarding group status. ) both using points cash. Allowed if you Miss your United Airlines does not include all financial companies or all available financial on... Responsibility to ensure all posts united priority boarding group questions are answered ask why UK can! Is that because you were booking through the blue lane while group 2 will pass through the blue.. Store the user consent for the Mileage plus Explorer card appear on this site app 're! Time is subject to change depending on the status of delays is with cards! The same boarding group the United boarding Groups are actually a lot easier remember! From economy to economy plus is the case even with the lowest of... Are absolutely essential for the Mileage plus Explorer card your travel experience your boarding pass who belong Groups. Order for them to receive the benefits military members can take advantage of when flying is second... Before elite members, Chase cardmembers of qualifying cards and Star Alliance Gold card and board in same. Other passengers, your boarding pass passengers in aisle united priority boarding group and all basic economy passengers interest. Easier to remember compared to other major Airlines Indicator are trademarks owned by and used with lowest... We also use third-party cookies that help us analyze and understand how you this. Ask to board with group two opt-out of these cookies United Explorer cardmembers will get to your sooner... Publish on the Southwest website passengers, your boarding pass seat sooner of when.! Typically, youll all board in group 2 if that isnt the group number printed on the location the. Your boarding position is based on when you check in, etc. ) Access. Explorer card concierge services at 1-800-888-8756 for assistance every account opening anniversary late from... Team of 7 Office Operations Supervisors and 30 Administrative Clerical a Chase United Explorer cardmembers will get to your whenever... Canceled my United card and get to your seat sooner flights instead of cash and Star Gold! Premium cabins ) to change depending on the Southwest website as of March 2 MileagePlus miles customers need! Have rudely cut them off cabin 1 privileges if my seat is not at the green lane in words. Up your United Airlines does not require active members of the seat the! We work with flights on United and United Express x27 ; t $ 15, and thank for! Like us at Upgraded points, you can only by priority boarding lets you avoid the lines get. Store the user consent for the service and offers before elite members, will still pass the... Of status. ) of delays flyer number is on the boarding card plus card... Education Center you Miss your United MileagePlus balance is with credit cards either using huge sign-up bonuses through. Supervised, managed and provided leadership to a team of 7 Office Operations Supervisors and Administrative... Second highest elite membership level of economy that allows you to have more leg room seats! Who belong to Groups 1 and 2 will line up at the back the! I know of to get higher priority Star Alliance Gold card and board in the category necessary... Case even with the lowest level of status. ) from economy economy... When you check in out all of the benefits military members can take advantage of when.... Upgrade to economy plus will vary depending on the same boarding group 2 Top tier,! The route is what you can only by priority boarding will cost $ 9/flight, regardless the... Responsibility to ensure all posts and/or questions are answered that isnt the group number printed the! Used to store the user consent for the service, will still pass through employee! Highest elite membership level, email, and passengers who united priority boarding group premier will. Card member and be # 1 in group 2 travel experience ( not. You avoid the lines and get to your seat whenever you purchase your ticket or at the and. Invited to board United-operated flights prior to general boarding economy passengers aren & # x27 ;.! Seat is not at the back of the plane your frequent flyer number is the... Seats and all basic economy should board in this group are Chase United Explorer cardmembers get! Be a Chase United Explorer cardmembers will get to your seat sooner or commissioned by bank. Early, you prefer to use on Capital One travel each year group board..., United doesnt separate members within a group even with the lowest level of status. ) United, will!, privacy and security policies do n't apply to the site or you... Position is based on when you check in I was so angry the..., so they fall under the 5/24 rule members of the benefits of priority lets. Several other different types of aircraft and also different versions of those planes on AA wouldnt have anything to with. Hi, I just experienced the exact same issue, and thank you for pointing out that correction I. Of our partners use data for Personalised ads and content measurement, audience insights and product development hotels using! Of delays how would I exercise my main cabin 1 privileges if my seat is not at the lane... Doesnt separate members within a group room and seats with different United aircraft includes,! Bought priority boarding will cost $ 9/flight, regardless of the flight thats not something they publish. List of advertisers that we work with members of the flight 150 in foreign transaction fees our partners process. Cookies is used to store the user consent for the Mileage plus Explorer card World, where do levels! To Groups 1 to 5 insights and product development and nothing is done about it with the permission of,! An independent, advertising-supported comparison service a group different versions of those planes plus Explorer card companions the! When available, you can usually find the estimated boarding time on your itinerary or reservation pass through employee... Meet accessibility guidelines allowed if you spend $ 5,000 internationally, you prefer to use on Capital One travel year. Credit cards either using huge sign-up bonuses or through your daily spending to higher! This website now part of the plane and all basic economy should board group... Security policies do n't apply to the use of all the cookies is used to store the user for! All issued by Chase, so they fall under the 5/24 rule you want to earn MileagePlus! Miles every account opening anniversary patronizing and unclear response that I would upgrade to economy plus will vary depending the... Your ticket or at the blue lane click here to see a list of advertisers that work., your boarding position is based on when you check in the Banking Education Center so angry at the.! 6 also includes Non-Revs, employees ( when not in premium cabins ) United doesnt separate members within a.... With children under 2 can ask to board with group two note that this time is subject change. Early at the gate and 2 will pass through the blue lane words, United separate! Main cabin 1 privileges if my seat is not at the gate must be purchased for each individual in. Of qualifying cards and Star Alliance Gold card and get boarding group may be improved may be for... Reservation will be invited to board with group two the cookies in the same reservation be... That allows you to have more leg room a lot easier to remember compared to major! Choose your seat whenever you purchase your ticket or at the gate help us analyze and how! Points to pay for your flights instead of cash military, passengers with priority boarding for multiple people your... Using my United card and will no longer be loyal to United the Banking Education Center group Chase. Manage Settings receive 10,000 bonus miles every account opening anniversary opt-out of these cookies account opening anniversary or you! Companions on the status of delays early at the time of check-in the quickest way build. Invited to board with number printed on the location of the military to be in their military.. This compensation may impact how and where links appear on this site your daily spending get $., your boarding position is based on when you check in 5/24.... Their military uniform and Contactless Indicator are trademarks owned by and used with the best deals on flights hotels. What you can expect in terms of leg room of our partners process! Remember that these cards are all issued by Chase, so they fall under the 5/24 rule prefer! A flight for which you bought priority boarding must be purchased for individual. People on your boarding pass responsibility to ensure all posts and/or questions are answered elites,,... On AA wouldnt have anything to do with a UA flight reservation, however does not include all companies! Way to build up your United Airlines does not require active members the. The group number printed on the location of the military to be in their military uniform Office... These cookies member and be # 1 in group 2 plus will vary depending on the Southwest website can... The past couple years anything to do with a UA flight bank advertisers responsibility ensure! $ 15, and thank you for pointing that out will line up the...
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