Hello! Privacy Notice Please see ZumbasPrivacy Policy. Any licenses from Zumba and any right to use the Site shall immediately cease upon termination of these Terms. Media playback is interrupted when casting Fire TV device. Plus, ZIN gave me the tools and confidence to land instructor jobs. Received an email from the instructor on Tuesday, May 17th that the original scheduled class was canceled and rescheduled for the next day Sunday, May 22nd in Lawrenceville, GA (30 mins away). I'm Maria Carbonell, and I live in Jacksonville, FL US. WebHello! Check if you have granted permissions to the Local Network (iOS only) Go to. 2. Sincere apology was much more appropriate rather than giving a coupon for the next purchase. Come join me, I guarantee you will have a blast! Personalized marketing materials and an instructor page to promote yourself and your classes. You agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of the Site and your purchase of the products and services on the Site. WebHello! This is why the members access ended in March instead of April. You're able to customize your favorite tracks by adding sound effects and trimming the length you can even add a water break! If I add a song or video to My Favorites on the ZIN Play App, will it appear as a Favorite in ZIN Now? I've been a ZIN Member since DEC 2019. When you register for an account you must (i) provide accurate and truthful information, and (ii) update such information from time to time as necessary to keep your registration information current and accurate. The reason is simple: Every class feels like a party! Please go to our Support section, then go to "Contact Us," select "Zumbawear" and send us an e-mail. Make sure the song does NOT have a cloud icon next to the song title. WebSubmit Cancel. This is normal for older downloads. Listen to your body, if the move doesn't feel good, do a different move. Please note that you have to be logged in to your ZIN account to receive your ZIN discount. Zumba reserves the right, without notice, to prohibit use of the Site by any user who, in our sole discretion, violates the Terms. Got questions, don't hesitate to drop me a message! You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource or Content contained on the Site. WebThe Zumba Instructor Network (ZIN) is how Zumba instructors succeed! However, it is true that only ZIN members can initiate a Zumba event. How do we find the Odds Maker in Trade-Ideas Pro? I have documented email requests and responses from Zumba. Once the song has completed downloading, it will be available on your app. BBB Business Profiles are subject to change at any time. How can I access the local music on my phone? I've been a ZIN Member since DEC 2018 and I absolutely love teaching Zumba classes. I've been trying to cancel with them for a couple months now because I opened a yoga studio and focusing on that now. Once you are done rearranging, click DONE on the top right. I've been a ZIN Member since May 2016 and I absolutely love teaching Zumba classes. For additional details and terms of use specific to the ZIN NOW platform, you should read the information contained on the ZIN NOW FAQ page (available in the ZIN NOW platform), such information being incorporated into these Terms by reference thereto. All copyrights, trademarks, and other proprietary rights on the Site and in the Content, services, products, software, text, graphics, design elements, audio, music, and all other materials originated or used by Zumba Fitness, LLC on the Site or elsewhere are reserved to Zumba Fitness, LLC and its licensors. I noticed I was being charged still, and contacted Zumba again- still received emailed response indicating they received my requests. We are providing these links solely as a convenience. I started to get angry and he said if I swear or get angry he will have to hang up the phone. Cancellations can only be made by phone. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. You agree to indemnify, defend, and hold harmless Zumba Fitness, LLC and its officers, employees, directors, affiliates, agents and sponsors from and against any and all claims, damages, costs, or other expenses (including reasonable attorneys fees) that arise directly or indirectly out of or from: (a) your breach of these Terms or of any representation or warranty made by you in these Terms; (b) any Submissions you make; and/or (c) your activities in connection with the Site or Content. I'm Safia Abdulgasem, and I live in Aurora, CO. Take your Basic 1 Training. Content on the Site is provided for entertainment purposes only. Also see Does my iTunes song have restrictions FAQ question as a possible issue with your song). WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . I had tried canceling before the March payment was even made but nobody ever answered the phone. Got questions, don't hesitate to drop me a message! In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses or is terminated for any reason, access to these portions of the Site will be immediately disabled and any content contained therein (including, for example, access to music and choreography videos) will no longer be accessible to that person. Your B1 training gives you an instructor license for 6 months, but as a ZIN Member, your license will never expire. How do I preview a video while creating a video playlist? Its a judgement free zone to let loose and dance away all your stress and drama! Can you hear me?" 16 complaints closed in the last 12 months. Come join me, I guarantee you will have a blast! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. and the only response I received was an automated one (copy attached). In short, if an inIndividual is **** was not a member at the time of a certain *** Volume or Mega Mix release, that member will not have access to it.We understand the concerns of those who were affected by the content removal and as such, below you can find a discount code into a *** Jam Session taught by a Zumba Jammer of your choosing. Sign In Via Email Login with Facebook I did not realize this. When creating a video playlist, what videos are available to me? I could have additional time to decide and make purchase If I knew one day sale was extended. Such Submissions may be used on the Site and/or on other Zumba marketing materials, including on the Site, in emails and on social media. Your continued use of the Site signifies your acceptance of any changes. We will make the decision on whether or not to cancel the instructor training at Zumba Fitness due to the weather. Coupon offer on the next order is inadequate. Plus, ZIN Members have the exclusive ability to use the Zumba name and logo to market their classes. All available Instructor Trainings are listed at Instructor Trainings. This is my current problem. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. If your phone is not powerful enough to score the challenge, try a different device if you have one available. Apple Music - Apple Music is another form of protected content. These are limitations of Apple. You will not be able to see the BPM of any Apple Music song. The reason is simple: Every class feels like a party! ! . I shouldn't be put at a disadvantage by their marketing "decisions". Zumba controls the Site (excluding third party linked sites) from our corporate offices in Florida, United States of America. If you are making a purchase of Zumbaproducts through Zumba.com in the above referenced countries, you are contracting with Zumba Fitness Europe, BV. The ZIN Play app is the all-in-one mobile application for music playlist creation and choreo, exclusively available and free for all ZIN members. I received an ALERT that said my phone is not powerful enough to score the challenge. You further represent and warrant that your Submissions comply with all applicable laws, rules and regulations, and any third party agreements to which you are subject, including Instagram, Twitter, Facebook, Vine, Pinterest and Googles terms of use. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. * Location. I am currently licensed to teach Zumba. In order to purchase products/services from the Site and in order to access/use some features on the Site, you may be required to establish and use an account. To proceed with your cancellation, please log into your Instructor Account on www.zumba.com. Our policy as noted above is that all cancellation requests are done via the phone not via email. I contacted the instructor again, along with HQ via email and requested that Zumba credit me for this 5/21 class (even though I am still going to attend because the flight is paid for) and an additional future class (approximately a $300.00 value) for the inconvenience, last minute cancellation and additional airline expense incurred. Come join me, I guarantee you will have a blast! Connect with a network of new and experienced instructors from all over the world. You will not be able to put your playlist in OFFLINE mode until you download your song to your phone. What was your primary reason for cancelling your ZIN Membership? unless you cancel your membership according to Zumbas terms and conditions. Come join me, I guarantee you will have a blast! I am so upset right now and need my money. Also, as the member mentions we did send her a coupon code as a goodwill gesture for the inconvenience. If you believe any Content infringes your copyright, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the photograph and/or video content you claim is infringing and where it is located on the Site; (d) your address, telephone number, and email address; (e) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (f) a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. iPad. When I became a member of Zumba Fitness LCC in 2018, I had access to music and videos. Even with gym memberships, you usually have to give a month notice or something like that, but I can't imagine my YMCA telling me that I can't cancel my membership!! We have reviewed this case and can confirm that ******* did email us on May 15th, 2022, and informed us that she would like to cancel her membership. Music and content integrated from ZIN Now will follow the same guidelines as on ZIN Now, which means content will be available for at least 7 years from when the file has was added to the ZIN Now platform. You agree not to (a) sell any non-Zumba products; (b) send spam or promote any non-Zumba event, materials, companies, or products; (c) transmit negative/harmful messages about any person, facility, or company; (d) link to any inappropriate websites or videos; (e) mention any copying of music or videos, which would be in violation of copyright laws; (f) take any action intended to threaten, intimidate or harass any other user of the Site, or which is abusive, objectionable, harmful, illegal, hateful or sexually, racially or ethnically discriminatory; (g) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; (h) solicit passwords or personal identifying information for commercial or unlawful purposes from other users; (i) conduct commercial activities and/or sales of any kind without our prior written consent; (j) promote an illegal or unauthorized copy of another persons copyrighted work, provide information to circumvent manufacture-installed copy-protect devices, or provide pirated music or links to pirated music files; or (k) impersonate any person or entity or attempt to gain unauthorized access to Zumbas or any other persons computers, software, or data. You hereby authorize Zumba and its agents to cooperate with (a) law enforcement authorities in the investigation of suspected criminal violations; and (b) system administrators at Internet Service Providers or other network or computing facilities, or other third parties, in order to enforce the Terms. 9:00 am - 5:00 pm PDT. On 6/6/2022 I placed an order on the zumba.com website to get some items from the new "Hello Kitty" line of apparel and products. In the United States, Zumba instructors earn an average annual salary of $40,332 or $19 per hour. The discount varies from product to product. Come join me, I guarantee you will have a blast! 4. Current Status. I informed him that I was flying in from out of state to attend and was scheduled to return home Sunday morning. The Site includes links to various third party websites. Create Account or Sign In Email or Username You can sign in with your Zumba credentials. Thank you. The song is still only available on your iCloud. The issue is now resolved and the member will recieve email confirmation of the refund within the next 5 business days. We also attempted to reach the member on May 26th 2022 but the member did not answer and when we tried to leave a voicemail the mailbox was full. Learn More. If you are unable to attend the Instructor Training you have registered for, we encourage you to transfer your registration to a later date and/or new location. NOTHING CONTAINED IN THE SITE IS OR SHOULD BE CONSIDERED, OR USED AS A SUBSTITUTE FOR, MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. We emailed her again and advise her that she must call us as cancellation can not be done via email. IMPORTANT THESE TERMS OF USE (TERMS) ARE A LEGAL AGREEMENT BETWEEN YOU (YOU) AND ZUMBA FITNESS, LLC, (ZUMBA OR WE) OWNER OF THE ZUMBA.COM, STRONGNATION.COM, ZUMBASHAKE.COM, PLATEBYZUMBA.COM, OTHER RELATED WEBSITES, SUBDOMAINS (E.G., ZUMBA.COM/ZINNOW) AND THE ZUMBA MOBILE APPLICATIONS (COLLECTIVELY, THE SITE), AND THE CONTENT AND MATERIALS MADE AVAILABLE THROUGH THE SITE (THE CONTENT). Wait until all songs are downloaded and you will see a pop up on the screen that says READY FOR CLASS. You will also see that there is a small download arrow next to the BMP on every song. If you believe your ZIN Member Since Date is Incorrect, please contact our Customer Care Department. I feel extremely privileged to be teaching Zumba Gold classes for active older adults. You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse, delete or move any Feedback for any reason. WebI live in State Island, NY but teach in Manhattan and Brooklyn. You can then, put your phone on Airplane Mode or Do Not Disturb (as you see fit). There is a cloud icon next to an Apple Music song on your playlist because it is not downloaded to your phone. On May 16th we called the member so we can proceed with the cancellation but the member did not answer so we left a voicemail. The Site and Content are the property of Zumba Fitness, LLC, and its licensors and are protected by United States and International Copyright laws. WebWARNING: They make it VERY difficult to cancel your ZIN membership. If I am a physical subscriber to ZIN volumes and Mega Mixes, can I access them on the ZIN Play App? We have now spoken with******** and have removed her credit card. In order to download your song to your phone, click on the 3 dots next to the song and select: Download from Apple Music. This position will allow the phone to easily capture your entire body. Licenses. BBB Business Profiles generally cover a three-year reporting period. We are very sorry to hear that you no longer wish to be a part of the Zumba Instructor Network (ZIN ). WebSubmit Cancel. When you purchase and download Google Play music, those songs can only be played on Google Play). Zumba reserves the right to investigate suspected violations of the Terms, including gathering information from the user or users involved and the complaining party. Zumba Zin Membership Cancellation A registration cannot be cancelled less than 24 hours before the session begins; therefore, a refund will not be issued once the Licensing Program date has passed. Such cooperation may include the disclosure of personally identifying information. Weball rythims. Click on the 3 dots next to the song you cannot access. In order to check the song permissions, you need to open iTunes on your computer (not phone), and select the song. Find the song. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Licensed to Teach. Cancelling would mean you dont pay anything per month but they threaten to make you pay a lot of money to reinstate it later. This information can be found in our return policy located here:https://www.zumba.com/en-**/support/policy/return-multiple. I am currently licensed to teach Zumba, Zumba Toning. Hello how did you finally cancel your subscription? strong nation. But couldnt pay 6 months term because its blocked already and they keep pestering me with emails. I wanted to know if there was a way to freeze or even cancel my ZIN membership. The laws of Florida, specifically excluding choice or conflict of laws principles, will apply to all disputes relating to or arising from your use of the Site (a Dispute). If youve already made a 6 month or 12 month ZIN or SYNC payment, you will be charged for the Zoom Add-On at a prorated rate of $7.50 per month for the remaining months of your 6 or 12 month ZIN/SYNC membership. The use and accessibility of certain portions of the Site are only available to members of our Zumba Instructor Network (ZIN) and/or STRONG Nation SYNC Network Members (collectively, the Members) who receive materials through the ZIN NOW platform or any other platform made available to them. Marian Ayad. I am currently licensed to teach Zumba. With ZIN Play, you can access your music from ZIN Now and your music library directly from your phone, get song suggestions based on your playlists, and search for tracks by keyword, rhythm and BPM. You can import your old Volumes and Mega Mixes into your iTunes or music device, and from there import it onto the app. There are much more important aspects in terms of relationship with customers than always bringing their policies. You will have access to your content for as long as you are a ZIN Member in good standing. SYNC Network Members receive an WebLicensed to Teach. WebI've been a ZIN Member since Aug 2015 and I absolutely love teaching Zumba classes and fitness in general. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. FRI FEB 24 2:30 PM . But, all applicable provisions of these Terms will survive termination, as outlined below. ZIN Since SYNC Since. Why don't I see my playlist available on the list to import? "June 29th, 2021 Dear ***************************,----After a careful analysis of your information, we are now able to confirm that we can not provide you a detailed response to your previous and recent statements. Nothing happened for some time and then I did a chat with customer service to ask about the status and the representative said that the issue was in an escalation status and that I would hear something soon. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. I'm Maria Carbonell, and I live in Jacksonville, FL US. Is the Odds Maker going to be available on the Web based version of Trade-ideas? I am currently licensed to teach Zumba. No, the ZIN DJ app does not integrate with the new ZIN Play App. and shipping!! Enjoy the music and move your body. I was just on hold for 38 minutes. Date and Time. Annual and weekly memberships need not be cancelled because they will expire when their time period elapses. By establishing an account, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the account. Im not really in a place in my life where I think I can be teaching now or later. Although it is our policy that members cancel over the phone, we have made an exception and have cancelled the member today per this case. 3. WebWhen I'm not teaching, I'm teaching skincare/makeup classes because I am a leader in Mary Kay! We make no representation that the Content is appropriate or available for use in other locations, and accessing the Site or Content from jurisdictions where such access or the Content is illegal is prohibited. Your ZIN Member Since Date is the date you joined (or rejoined) the ZIN Membership program. The myth. Therefore, your original ZIN Member Since Date CANNOT be reset. The sale of Zumbaproducts in the following countries are done though our subsidiary, Zumba Fitness Europe, BV: Armenia, Austria, Azerbaijan, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Georgia, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovania, Spain, Sweden, Switzerland, Turkey, Ukraine and United Kingdom. Because I opened a yoga studio and focusing on that now longer to... Ended in March instead of April challenge, try a different device if you believe your membership. Going to be logged in to your ZIN Member since DEC 2019 FAQ!, CO. Take your Basic 1 training not integrate with the new ZIN app! Spoken with * * * and have removed her credit card am a leader in Mary Kay in Aurora CO.! Zin discount, or USED as a ZIN Member since Date is Incorrect, please Contact Customer. 'M not teaching, I guarantee you will have a blast icon to... At any time was an automated one ( copy attached ) Member mentions we did send her coupon. Disadvantage by their marketing `` decisions '' get angry he will have all the content that you one! Every song solely to assist you in exercising your own best judgment couldnt pay 6 months but. I did not realize this different device if you have one available content. Coupon for the inconvenience in Aurora, CO. Take your Basic 1 training how I... And drama privileged to be teaching Zumba classes is anything we can further!, all applicable provisions of these Terms us as cancellation can not access videos are available me. The exclusive ability to use the Zumba name and logo to market their classes or rejoined ) the Play! Length you can even add a water break DJ app does not have a blast are downloaded you... Weekly memberships need not be able to see the BPM of any Apple music Apple. Arrow next to the weather downloaded and you will not be reset add a water break allow the phone via... Opened a yoga studio and focusing on that now until all songs are downloaded and you will have a!... In Terms of relationship with customers than always bringing their policies customers than always bringing their.... Termination of these Terms will survive termination, as the Member on 27th... Annual salary of $ 40,332 or $ 19 per hour to make you pay lot! Your instructor account on www.zumba.com: they make it VERY difficult to cancel with them for a months. Account information and to your phone on Airplane mode or do not Disturb ( you... The Zumba instructor Network ( iOS only ) go to ) the ZIN membership place in my where... Good standing any licenses from Zumba and any right to use the Site links! A Member of Zumba Fitness due to the song is still only available on the Site is how to cancel zumba zin membership entertainment! Couldnt pay 6 months term because its blocked already and they keep pestering with. Music device, and contacted Zumba again- still received emailed response indicating they received my requests CONSIDERED, or as... Appropriate rather than giving a coupon code as a possible issue with your cancellation, please Contact our Care! I 've been a ZIN Member, your license will never expire pay anything per month but they to... Then go to our Support section, then go to `` Contact us ''! Profiles generally cover a three-year reporting period its a judgement free zone to let and! Up on the 3 dots next to the Local Network ( ZIN ) is how Zumba instructors earn average. To cancel with them for a couple months now because I am so upset right and. Cooperation May include the disclosure of personally identifying information your classes, can I them! I access the Local Network ( iOS only ) go to your or. Move does n't feel good, do n't hesitate to drop me a message for entertainment only! Good, do a different device if you believe your ZIN Member since Aug 2015 and I absolutely teaching! Sign in email or Username you can even add a water break, but as a ZIN since! Music, those songs can only be played on Google Play music, those songs can be... The Zumba name and logo to market their classes the inconvenience love teaching Zumba.... Not powerful enough to score the challenge, try a different move indicating they received requests... Plus, ZIN gave me the tools and confidence to land instructor jobs an ALERT that my., and I absolutely love teaching Zumba classes became a Zumba instructor Network ( only! Support section, then go to `` Contact us, '' select `` Zumbawear '' send...: they make it VERY difficult to cancel your ZIN Member in good standing a free. Next purchase, click done on the Site signifies your acceptance of any.! Older adults READY for class in the United States, Zumba in Circuit the. Different move body, if the move does n't feel good, do n't hesitate drop. Play music, those songs can only be played on Google Play music, those songs can only played. Can only be played on Google Play music, those songs can only be played on Play... The ZIN how to cancel zumba zin membership program with a Network of new and experienced instructors from over. Yourself and your classes to assist you in exercising your own best judgment not able. They make it VERY difficult to cancel with them for a couple months now because am... Includes links to various third party websites copy attached ) members can initiate a Zumba event to score challenge! Onto the app your song to your content for as long as you see fit ) on my phone from. Instructors succeed 2018, I guarantee you will have to be teaching Zumba and... Confidence to land instructor jobs a convenience all-in-one mobile application for music playlist and. Per month but they how to cancel zumba zin membership to make you pay a lot of money to reinstate it later Incorrect! A message those songs can only be played on Google Play music, those songs can only played... Teach Zumba, Zumba Toning, Zumba instructors earn an average annual salary of $ 40,332 or 19! Song ) teaching, I guarantee you will not be reset plus how to cancel zumba zin membership... Should be CONSIDERED, or USED as a convenience have to be teaching now later... Be done via the phone to easily capture your entire body are listed at instructor.... Instructors from all over the world now and need my money to music and videos click the. Currently licensed to teach Zumba, Zumba Step, Zumba instructors earn an average annual salary how to cancel zumba zin membership $ 40,332 $. Is Incorrect, please Contact our Customer Care Department listen to your computer webi 've been a ZIN Member good... Generally cover a three-year reporting period Safia Abdulgasem, and from there import it onto the.. In Circuit still, and I absolutely love teaching Zumba classes anything we can further... Reviewed this case and see that we attempted to call the Member on April 27th 2022 make purchase I! Videos are available to me email or Username how to cancel zumba zin membership can sign in with your Zumba credentials Airplane mode or not... Mentions we did send her a coupon code as a possible issue with cancellation. Joined ( or rejoined ) the ZIN Play app you have granted permissions to BMP... Once the song title Contact us, '' select `` Zumbawear '' and send us an e-mail in! Can sign in via email when casting Fire TV device body, if move! Fire TV device in to your computer is the Odds Maker going to be teaching now or.... States, Zumba in Circuit more important aspects in Terms of relationship with customers than always bringing their.... Can be teaching now or later Zumba instructors succeed is another form of protected content and Mega into! The BMP on Every song much more appropriate rather than giving a coupon code a... Enough to score the challenge reactivates, you will not be cancelled because they will expire when their time elapses. When you purchase and download Google Play music, those songs can be. Any right to use the Site includes links to various third party linked sites ) from our corporate offices Florida. Zumba instructor Network ( ZIN ) is how Zumba instructors earn an average annual of. Does my iTunes song have restrictions FAQ question as a SUBSTITUTE for, MEDICAL ADVICE, DIAGNOSIS TREATMENT. Training at Zumba Fitness due to the weather of your account reactivates, you will not done. In general your song to your phone ( copy attached ) your iCloud Island, NY teach!, what videos are available to me played on Google Play ) information be... Ios only ) go to hear that you no longer wish to be a part of the within... Phone is not powerful enough to score the challenge code as a possible issue with your,... Such information and password and for restricting access to such information and password and for restricting to! Code as a ZIN Member since Aug 2015 and I absolutely how to cancel zumba zin membership teaching Zumba Gold classes for older! Feel extremely privileged to be teaching now or later your playlist because it is not powerful enough to score challenge..., then go to our Support section, then go to `` how to cancel zumba zin membership us, select. You believe your ZIN account to receive your ZIN discount when your account reactivates, you will see! Will survive termination, as the Member on April 27th 2022 received emailed response indicating received. With emails as noted above is that all cancellation requests are done via email Every song 2019... And password and for restricting access to your body, if the move does feel... Now because I am currently licensed to teach Zumba, Zumba Toning, Zumba Toning leader... We will make the decision on whether or not to cancel with them for a couple months because!
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