If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. Silestone comes in grey, black, white, brown, cream, and yellow-gold hues. Silestone is the only brand that incorporates antibacterial protection system in its composition. Natural stones emit a gas called radon. Since they grab and hold oil and dirt, they probably aren't so terribly desirable on the flat kitchen surface. The two problems we face as a company is we have no record of Mr. Evatt receiving any material from our facility. Known for its durability and non-porous structure, the material is hard and more resistant to scratches, stains, bacteria, and viruses than other countertop surfaces. Very pretty treatment for Silestone kitchen countertops, consider a veined style for maximum brightness. If gentle commercial cleaners dont remove the hard water stain, scrubbing with full-strength vinegar and a soft cloth should break down the deposits. If cost is a factor in the kitchen remodel or buildout, you will not save any money by selecting a quartz countertop. It is possible, however, to permanently damage a Silestone surface. If youre in the habit of placing hot pots and pans on your countertop, youll need to break that habit when you get a Silestone countertop. And for Silestone it's "Suede." New, modern, and contemporary are the best types of kitchens to use Silestone. Today I sent yet another inquiry in regards to the warranty and finally received a response from counter fit that the warranty claim had been denied as it was "not a manufacture defect".. What?okwhat is it then is my question with no response. Silestone is a non-porous surface and highly resistant to stains from coffee, wine, lemon juice, olive oil, vinegar, makeup and many other everyday products. Learn how your comment data is processed. In many countertops, the material is porous enough to let bacteria get in and grow. It's rougher and grabs everthing dirt and oil. ALL seams between slabs split multiple times that resealing did NOT correct. While they appear tough, they easily crack when you place a lot of weight on them. No worries I thought (big mistake), we have a 20 year warranty and it has only been 20 months. Additionally, Silestone shower trays are available as one unit ready to install in stand up showers in several sizes and styles making installation easy. caabamama How has the suede performed for you? I really like the texture but I'm concerned that it won't be as durable as the regular, glossier Silestone finish. I just saw a sample kitchen using the suede finish in Lagoon. Mudrooms often get wet and are used continuously by the homes inhabitants when entering and exiting the home. Sangeetha Panugonda how is your Suede finish held up? The polyester resin is what binds and holds the quartz crystals together, creating the Silestone surface. Silestone is constantly innovating to provide the most stylish surfaces that stand out for their resistance, durability, versatility, and low maintenance. Typically if an installation contractor is a Certified Silestone Installer, who would ask if their legitimate when they put their websites on the Silestone corporate web site? As we mentioned, Silestone isnt porous like many other types of countertops. If can melt if you place hot items on it without a protective heat pad beneath. Installed kitchen counter top suede finish quartz. We chose SILESTONE "TAO" countertops. The Suede finish maintains the same famous properties as other Silestone finishes with a superior resistance to stains an marks. Thats why its so important to do your research and know the pros and cons of all your options. If you have a silestone fabricator in your area they should offer Dekton this is a new product that has a texture and is extremely durable. Many people underestimate the amount of time, energy, and cost associated with sealing granite annually and through time skip the step. The matte was ingrained with smudges and dirt. I told them of my difficulties and they told me they had my style in stock. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. Required fields are marked *. It's made by binding small pieces of quartz together in a hard resin. It is soft, velvety and perfect for your countertop. A quick search of threads will lead you to lots of unsatisfied customers. We ordered the countertops from the Home Depot on April 13, 2013. Stain Resistant. The worktop options brought to us was purely Silestone. It is at my main counter space.I bought Silestone brand because every store told me that this is the best and most durable etc. This is apparently the second time Mr. Smith has put this company in a bad position. Although some of the install was fine, the bar area was badly mismeasured. If you want a thorough cleaning, use spray cleaners such as Fantastik and Lysol. The Silestone countertop surface is non-porous. I have read lots of mixed reviews regarding the suede finish. No problem - right? To me the polished shows every smudge and finger print. I am considering Silestone quartz countertop for my kitchen and my preferred finish is suede, but I am not sure about it's practical features. on 3/4/2016. The Senguard seal failed. It was gorgeous & felt. Silestone is one of the largest manufactures of Silestone in the world. The tips above can help you decide if Silestone the best countertop for your home. To repair it or replace it. The suede white color goes nicer with our white cabinets, you don't have glare from the sun like you do with polished, and it is easier to keep looking clean b/c it doesn't show smudges or fingerprints. A natural stone countertop alone may not emit dangerous levels of radon but if you have unknown radon coming from other sources, your countertop adds to the problem. The polished seems to accentuate the tab bit of yellow in the quartz and give the white counter a yellow/beige tinge. Sounds like the company learned alot from the banking industry. Silestone is Sleastonedon't buy from them or use their product. High impact resistance Highly resistant to daily impacts. Also they need to make sure their installers are financially sound and bonded to protect their end users against fraud. Hello. First, apply a filler compound. The best counter aesthetically is one that you like best. Oehmsen..I'm surprised he hasn't returned my call ;-). If this is a concern for the homeowner, inquire about radon gas emissions with Silestone distributor or any other substance you are concerned about. There are many manufacturers of Silestone. Jeanette, if you happen to be in the neighborhood, Gilmans Kitchen and Bath in San Mateo has both Dekton and Silestone Suede in Lagoon installed on an island and desk in their shop. Lots of people have been on here complaining about a haze on the non-polished quartz, a problem with fingerprints and smudges, and a problem with grim etc. 2. But you do need to wipe often, especially with spills and stains. Clearly the product is failing. An important factor in choosing your countertop is the size of the slab your material of choice has. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. Avoid placing hot hair tools on the countertop for best results. It was a large investment and we felt it would last longer then a laminate countertop. Most people associate nature with health, so they believe a natural stone is a better addition to their kitchen. Mr. Oehmsen is correct in his ascertain that their is no record of material purchased from his company. The straight beveled edge is square with slanted top edge. While few things stain Silestone, care must be taken when cleaning as permanent damage is possible if the wrong product is used. Use cutting boards when using knives and trivets when placing hot items on the Silestone countertops for best results. Someone mentioned that we could get a quartz with a matte finish but I have not seen one yet. In areas of hard water, deposits shaped like the bottoms of dishes may appear on the work surface. One of the major disadvantages of Silestone, and all other brands of quartz, is that the countertops are not heat resistant. As she leans against the counter while working in the kitchen, the edge We found Acc Surface online. You also should avoid scouring powders as you can dull the polished surface with abrasive cleaners. This complaint was posted by a verified customer. Thanks :). In truth, natural stone introduces risk into your home: radon. Because of the available customization options, the price of Silestone is similar to granite. Suede is the new sensation for your senses. We did not have a clue about this material and placed our trust in the contractor to supply quality in all departments. While the wide range of colors attract many homeowners to Silestone, the materials bacterial resistance is also astounding--surfaces are 99 percent bacteria free. With natural stone comes natural variation. I have never done anything to crack it. Oftentimes, if the problem is not covered in the product warranty, the homeowner must replace the entire slab to repair it. No problem, just let me know when and I would be there. Kitchen countertops fabrication and installation. Nonetheless, when I talked to the corporate office, they told me that Mr. Smith manufactured all his material out of Stone Systems. As you have seen, while Silestone has its weaknesses, there are several ways you can go around them. I would request that this individual call me personally and I will see if I can take care of any issues that may have occurred. Because no two granite pieces are the same, an entirely different stone, with different colors may have to be selected to completely cover all the kitchen countertop surfaces. I called Torbergs and they called Stilestones and both representatives came out, took pictures and agreed: Its a simple question..why won't you answer? Of course, the CSI I hired lied about that issue as well since he told me numerous times "he would make things right"guess never trust a flim flam man or Silestone. He continued to prepare it and install it and said "I hope you like streaks and marks because this stuff is terrible'. There are some disadvantages to consider as well. Just hope Silestone will learn a valuable lesson. We immediately took down his name from the website, and sent him a certified letter requesting that he complete the jobs that we was contractually liable for. The Silestone certified installer did an outstanding job. When you choose your new countertop, making the right decision comes down to doing your research. Then we went to the warehouse and saw entire slabs in both finishes. The tips above can help you decide if Silestone the best and most durable etc possible, however to. When I talked to the corporate office, they told me they had my style in stock Silestone the and. Do need to make sure their installers are financially sound and bonded to protect their users! They appear tough, they told me they had my style in stock his material of. No worries I thought ( big mistake ), we have a 20 year warranty and it has been. 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