In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. Is A Pre-Arrival COVID-19 Test Required? Fully vaccinated guests are still required to show proof of vaccination at embarkation. Is A Pre-Arrival COVID-19 Test Required? Special Needs: You are strongly encouraged to advise us at 1-877-668-4546 (1-877-66VIKING) of any accessibility requirements prior to booking so we can determine if reasonable accommodations are available. Children aged 12-15 years must have received two initial doses of the vaccination. They offered me a voucher for 125% of my . This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. Are Any Unvaccinated Passengers Able to Sail? 105 0 obj
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Something Viking never did. Yes, passengers aged 4 and under. 0000005615 00000 n
However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. 0000012673 00000 n
Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Thank you in advance for your prompt attention to this issue. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". Is A Pre-Arrival COVID-19 Test Required? This complaint was posted by a verified customer. No. A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . The timing is explained within the kit instructions. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Will NEVER cruise with Viking again. Is A Pre-Arrival COVID-19 Test Required? A pre-arrival COVID-19 test may be required as a condition of entry by air into the country of embarkation. 0000002126 00000 n
What is My Viking Journey? 0000032579 00000 n
Who Needs to Be Vaccinated: All passengers aged 16 and over must be fully vaccinated, including a booster shot if the intial doses of vaccine were over 270 days prior to sailing. Small Luxury Ship. Beginning September 3, 2022, with proof of negative COVID-19 test. Is A Pierside, Pre-Embarkation COVID-19 Test Required? The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Are Any Unvaccinated Passengers Able to Sail? http://www.vikingcruises.com/terms-conditions/index.html. Which personal items are allowed on board and which are prohibited? Are Any Unvaccinated Passengers Able to Sail? This will end for all voyages as of October 1, 2022. Air Are there luggage restrictions during the trip? On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Guests must provide their own oxygen cylinders, enough for the length of the voyage. Beginning September 6, 2022, passengers on all sailings (excluding those calling on Canada, Greece, Australia and New Zealand) will no longer need a COVID-19 test. Is A Pre-Arrival COVID-19 Test Required? VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. For your convenience, Viking offers and recommends a Travel Protection Plan. Is A Pre-Arrival COVID-19 Test Required? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Masks and Physical Distancing Requirements: Masks are encouraged but not required. Yes. Yes, as of September 5, 2022, on most U.S. and European sailings, excluding cruises that call on Canada, Bermuda, Greece, Australia and New Zealand. Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. Is A Pre-Arrival COVID-19 Test Required? Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. And then to top it all off, they take another $100 per person off the money they give you back because you canceled. At Viking, your experience means the world to us. Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. Is A Pre-Arrival COVID-19 Test Required? Expires September 30, 2022. The 2 doses must be administered at least 28 days apart. Whilst NHS tests are now only issued for those in medical need, if guests have any remaining NHS tests, these would be accepted. Scenic. Are Any Unvaccinated Passengers Able to Sail? Passengers who are unvaccinated do, however, require a test, taken no more than 72 hours prior to departure. Are Any Unvaccinated Passengers Able to Sail? Children 12 and under are not required to be vaccinated. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." It also provides $100,000 of medical coverage and $100,000 of medical evacuation coverage along with trip interruption, baggage coverage and trip delay. As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). The company left an official comment on this complaint. Unvaccinated passengers will be required to present proof of a negative antigen or PCR test taken no more than 72 hours prior to embarkation. The company left an official comment to this complaint. Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. This will surely increase the credibility of your complaint. Possibly, depending on the rules set forth for air travel of the country of departure. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. Yes, vaccination is not required for passengers under 12; however, under 12s must present a negative PCR test taken within three days of departing for their Tauck trip. Viking has approximately a 50% share of passengers from North America that take river cruises in Europe. Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. Cancellation Policy Last Modified: 04/01/2022 Cancellation Policies are subject to change by the cruise line. Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. Is A Pre-Arrival COVID-19 Test Required? Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Submit a complaint and get your issue resolved. Any help appreciated! At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Not noted. Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. No, though Antigen testing is available on board and will be available should symptoms arise. No longer required. You have 1 items
My only thought is to see if I can get a tax credit from it on next years taxes. No one expects to have to cancel a cruise. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. However, a negative COVID-19 test result must be provided, carried out within 72 hours before embarkation. : Yes, including booster dose. In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? What is the cancellation policy for my booked shore excursions? Who Needs to Be Vaccinated: For sailings in the Mediterranean and the Caribbean, non-immunized guests can travel as long as they can show a negative result from an antigen test (or an RT-PCR molecular test, if preferred) conducted in the 48 hours before boarding. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. To review full plan details online, go to:www.tripmate.com/wpGR425V. No. The F.B.I. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. . Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. This will end as of March 1, 2023. A test could be required for air travellers entering the country of a Scenic embarkation port. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. Unvaccinated passengers aged 5 and over and over will need to provide a negative COVID-19 test (NAAT or PCR, antigen NOT accepted) taken 1-2 days prior to departure. This guarantee is combinable with all other Viking offers available. Dietmar Kartali Fully vaccinated passengers must present proof of vaccination to waive the testing requirements. 0000008753 00000 n
Are Any Unvaccinated Passengers Able to Sail? Crew Vaccinated:? Risk-Free Guarantee: How it Works This complaint was posted by a verified customer. Masks and Physical Distancing Requirements: Masks are optional. Is A Pre-Arrival COVID-19 Test Required? I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Is A Pre-Arrival COVID-19 Test Required? In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. 0000005293 00000 n
Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. Do NOT book with Viking! I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Pre-cruise testing is still required for voyages 16 days and above. Risk-Free Guarantee: How it Works Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. No. Is A Pre-Arrival COVID-19 Test Required? When will we receive our final documents? Written Notice received Days Prior to Departure Date. Yes, passengers aged under 17 (with testing). Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. 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