THAI Airways. Thai Airways Refunds due to Covid - any luck? HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. The mammoth 2020 loss coincided with the airline . THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. There are both online and offline ways to initiate your cancellation process. Jennie Barber was awarded a full refund of 2,523.42 to cover the . It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. 9. It was booked through Jetabroad, they don't seem to have any care or influence. Resend one to yourself here. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. For details on revoked tickets, it is suggested to verify the reservation status online. You should receive an email confirmation within 24 hours from . below, then click 'Submit'. 1 was here. Im drained and exhausted and really need the money back to try to make some new memories for me and my boys.. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. If you reverse your plane ticket, then the revocation fees will be applied as per the policy. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. This occurs regularly due to bad weather circumstances. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free I would not be surprised if TA didn't make it out of bankruptcy. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. Owing to this, if the carrier claims compensation on your behalf, it will deduct a cost of 30% from the total amount you can get. If the cancellation has been done after one day of booking, you will be levied a fee of roughly USD 90 to USD 120. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . Reversals can occur for a variety of reasons. Necessary cookies are absolutely essential for the website to function properly. All rights reserved. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. There is no service fee in case you cancel your Thai Airlines reservation online. In case an air carrier delays a flight for several hours, it is likely to be revoked. Promotion Code. Its clear the size of debt was potentially too big to let it fail. The airline has promised to refund customers within six. The airline buckled under the pressure of US$9.8 billion in debts and the worldwide travel downturn. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. Thai Airways flies high as numbers skyrocket as it flies tourists into the kingdom from Europe, British Airways snubs Bangkok in favour of elite travellers to Singapore as Thai Airways load levels rise, Thai Airways 25 billion funding request from state coffers rebuffed by a senior Finance Ministry official, Thai Airways still requires borrowed time and money as firm submits survival plan to the bankruptcy court, Thai Airways seeking business rehabilitation plan that has the unanimous support of its creditors, Thai Airways seeks a second and last extension to file its survival plan with the Bankruptcy Court on March 3rd, Ex Chairman of Thai Airways jailed in Bangkok for abuse of authority on fateful flight from Tokyo in 2009, Shares slump as Bangkok court sets two hearing dates to consider Thai Airways restructuring plan in full, Thai Airways probe into its low fare income for 2019 in move overseen by former met police commissioner, Thai Airways files for bankruptcy and gets court protection here as heavyweights are brought on board, Thai Airways and its workers face an uncertain future as it prepares to fly into bankruptcy protection in June, Thai Airways to file for bankruptcy in survival and restructuring plan which could still see jobs lost as it unfolds, Thai Airways suspends flights to six Chinese destinations as coronavirus outbreak grows with 304 deaths, Thai Airways in peril boss tells executives there is not much time to save the airline from closure, Deputy Transport Minister calls talks with Thai Airways, seeks new business plan in 3 months. Re: Thai Airways Refunds -- Latest Info? The refund processing time may vary depending on the mode of payment. We can't and won't accept accountability for their acts. -Passengers needs to contact the THAI office where the ticket was issued. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. Flights from Bangkok to Brussels. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . I see this as stealing from people who for the most part were innocent victims. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. The following year, Thai lost US$369.5 million. Once a booking has been displayed, the procedure will go ahead. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. This means that the cancellation should be submitted for the entire reservation. upgrading, excess baggage purchase, preferred seat purchase, service fees, etc.-Valid until 31 December 2022.-Tranferable to any persons with proof of documents presented at time of new ticketing.-THAI reserves the right to change terms and conditions without prior notice. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. Did you miss a connecting flight? Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Log in below. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. Status online reversing your booking after a day of purchasing, you will get an automatic email to your! 2,523.42 to cover the under the pressure of US $ 369.5 million inconvenience caused during this period the... 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